Ideas

Moomoo2308's avatar
Moomoo2308
New Spectator
3 days ago
Status:
Under Investigation

Saves being deleted/overwritten

I went to open one of my saves on the sims 4 to see it had been deleted but it was replaced to an exact copy of one of my other saves. I decided to go and play that save for a bit and when I went off of it to play a different save that one had also been deleted and replaced by a copy of the save I was just on. 

Edit By crinrict: Added Tag to Title, Adjusted Title

From SimsDirect

Additionally, we're investigating a issue where manual saves can inadvertently override each other during a very specific flow. If you open a save file, make changes, and exit to the main menu without saving, and then load an autosave - choosing "Save and exit" from that autosave will override your latest save instead of the original one. We are actively working on a fix for this specific issue and plan to get it rolled out as soon as possible. To avoid losing your progress in the meantime:

  • Please make sure to do a standard manual save before exiting a save file and loading an autosave, particularly if you are planning to load a different save file next.

We appreciate your patience while we work on getting this sorted out!

10 Comments

  • JAY-CAMAROGIRL-'s avatar
    JAY-CAMAROGIRL-
    Seasoned Vanguard
    3 days ago

    Is anyone else having issues with your save files in game since the update? I started a new save file yesterday to test things out with the autosave feature.

     I decided to open a different save file (one I don't care about, was just a randomness file) to change the save settings to save reminders only. I saved and went back to the main menu. NOW it shows in that save file the sim from the file I made yesterday for testing, and what I had originally in it is now gone.

    Screenshots below are of the save files in game as they show right now. The top one that says Planet Sims is supposed to have the female sim in the second screenshot as an active household on slip 42 in Strangerville but she and her home I made are gone now.

    If you need any other information please let me know and I will do my best to get it for you and if I should edit tags. 

    Edit to add: I was able to recover the other save and have switched back and forth between that and the new one. Exiting out of the game, changing save settings, etc. Seems to be ok now. Might have been just a random mini glitch? idk. Just wanted to update! Will still be holding off jumping into any of my favorite saves for a bit though.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 days ago

    JAY-CAMAROGIRL-​  Did time revert in this save, as in, is it exactly in the state it was at some point before you added the new sim?  Or has the save retained some progress (the correct sim-day, other changes still present) while the sim and her house are gone?

  • JAY-CAMAROGIRL-'s avatar
    JAY-CAMAROGIRL-
    Seasoned Vanguard
    3 days ago

    No, the previous save I entered into acted like the newest save I made for testing instead, and the other household/build was gone completely. 

     

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 days ago

    JAY-CAMAROGIRL-​  There was just an announcement in the Sims Discord that might explain your issue.  Could you have done this?

    Additionally,  we're investigating a issue where manual saves can inadvertently override each other during a very specific flow. If you open a save file, make changes, and exit to the main menu without saving, and then load an autosave - choosing "Save and exit" from that autosave will override your latest save instead of the original one.

    If so, let me know.  I don't see a bug report about it (other than a new vague one), but I'll ask around.  And in the interim, make sure to save your progress, or better yet, quit and reload when switching saves.

  • Milalani's avatar
    Milalani
    Seasoned Rookie
    3 days ago

    I had something similar happen, I have two save files- one for not so berry challenge, one for the 100 baby challenge . I was playing the 100 baby save file last night and before I got off for the night I exited and saved. When I logged on this morning the 100 baby file had saved onto the not so berry save file , so the sim and house I created for that challenge is gone from that save file. I think I can recover it but  I wanted to post this because that should not have happened.

  • JAY-CAMAROGIRL-'s avatar
    JAY-CAMAROGIRL-
    Seasoned Vanguard
    2 days ago

    Yes there is a good chance I did that where I was just testing stuff out. And yes! I just saw it over on the sims official discord. I've been off the game/sims discord since yesterday afternoon. 

    Thank you oh so much for the replies and trying to help me (and others) out♡ 

  • marrie_sims's avatar
    marrie_sims
    Seasoned Newcomer
    1 day ago

    I have autosave turned off for the time being. However, I noticed that the game is autosaving anyways. I have a save file that I've been building up for 4 months, but today I had went into a separate save file to build something else, when I went back to the main menu, autosave had overwritten my 4 month save file somehow and I had lost all of my work. Thankfully I was able to recover a previous save to get my work back. 

    I have autosave OFF...soooo what's up EA

    On top of this my game has crashed twice in 3 hours. My game never crashes, I have never had issues with this. And before you ask, I only use Better Build Buy and TOOL by TwistedMexi--both are completely up to date. 

  • Something similar is happening on xbox for me except when i overwrite my save file it deletes it completely when i return to main menu! Also cant save the game and error code shows up! 

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