Ideas

Roseadoodle's avatar
Roseadoodle
Seasoned Rookie
3 months ago
Status:
Needs Info

Shopping cart notification blocking UI

Since the last patch I have had continual popups show up on the shopping cart icon, promoting the, Grange Mud Room kit. I used to get a popup every now and again advertising this and that, but now it happens, every time I travel with a sim, every time I enter and leave CAS, every time I go into edit world. It covers in game notifications and is very distracting. At first when I enter the game there is noting on the cart for about 5 minutes, then the light shows up and the popups begin.

I am playing on PC, in a completely vanilla game that has never had mods/CC installed. I have all Expansion, game and stuff pack and also have most kits. 

I am finding this situation to be very invasive in my gaming time and it is putting me off playing and definitely putting me off purchasing any more kits or up and coming packs. 

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), could you please provide your save files, as well as screenshots or video clips of this occurring in-game to assist with our investigation?

If so, please send me a private message with a link to the file. Instructions can be found here: [INFORMATION] How to Send User Files to The Sims 4 Team


Thanks!

If you're having issues with your game freezing due to main menu ads, please see the current bug report here: Frozen game/menu after ad

54 Comments