Since the newest update on January 28th, supposedly fixing bugs in the game, my game has been randomly crashing. The game does not freeze or show any signs that it is about to stop working, just randomly quits out of the blue. Yes, I play with mods and CC, and I have tested it all, but the game still crashes. I have also tried updating my Mac, didn't work. I tried uninstalling and reinstalling the EA app, uninstalling and reinstalling the game, both to no resolve. I have also tried lowering the graphic settings, but that only causes a visual glitch in game. Does anyone have a fix for this or does EA have a plan to update to fix this issue for Mac users?
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Here is the latest crash report if anyone can decipher it:
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>da9ebcd451a4674c679fce19</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-02-02 20:03:46</createtime><buildsignature>Local.Unknown.Unknown.1.112.519.1220-1.300.000.199.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x4fb0d4</categoryid><stack> 0x4fb0d4 0x4baf8 0x4b840 0x507b50 0x51481c 0x4ba288 0x4bb624 0x4bad30 0x21b1b0 0x226d44 0x226160 0x222518 0x221cf0 0x9339c 0x107d48 0x107080 0xa1ee8 0x9f1a8 0xa2d0c 0x106ae4 0x108070 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 392.88<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0x1020b807<br />LoadingScreenActiveFlag: 0<br />Origin Version: 13,387,0,5900<br />Modded: True<br />SystemInfo: Mac OS X Version 15.3 (Build 24D60) GPU: Apple M3 macOS Metal driver 0.0.0.0<br />Architecture: arm64<br /><br />(baseaddr) 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x323fe8000,'Simulation.dylib' 0x322894000,'libpython370.dylib' 0x322894000,'libpython370.dylib' 0x322894000,'libpython370.dylib' 0x322894000,'libpython370.dylib' 0x322894000,'libpython370.dylib' 0x322894000,'libpython370.dylib'(/baseaddr)</contextdata></report>
- Status changed:NewtoDeclined
Please use the tech forums for crashing issue: The Sims 4 Technical Issues - Mac | EA Forums
Also always make sure to remove all mods/cc before reporting something.
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- EA_Cade9 months ago
Community Manager