Ideas

simcloudxo's avatar
simcloudxo
Seasoned Newcomer
2 months ago
Status:
Resolved

Sims 4 Gallery Issue

Everytime I open the gallery, I begin to scroll through it and the gallery freezes. It never comes back and won't let me out of the game.

4 Comments

  • Status changed:
    New
    to
    Troubleshooting

    Is this with or without mods/cc ?

  • simcloudxo's avatar
    simcloudxo
    Seasoned Newcomer
    2 months ago

    I don't have mods like UI or anything. Just a couple of CC's. 

  • Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

     

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