It finally happened. I got hit with the sims bugs. My sims won't move. I click on an object; it won't let them do it. I reset them using shift and left click, nothing works. They just stand there glitching. No mods/CC. Can anyone help me?
Bri423 QueenSaraphine Please test a new save in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
Don't download anything from the Gallery for this test. Just use fresh or already-present sims and a blank or default EA-made lot.
If this doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
