Ideas

New Spectator

11 months ago

Status:

Under Investigation

Sims are not moving/Freezing/Animation problems (after Patch 1.112)

My sims either won't follow a command (just stand there) or they "do" it without actually moving. For example, they will go to sleep without getting into bed. I've linked to a video to better explain...

Legend

3 months ago

So I held off installing the new update until yesterday as I waiting to hear about any bugs it would bring. After not hearing of anything game breaking I installed the update and loaded up my legacy save. Now my sims are encountering various problems.

Getting Stuck standing in one spot (resetting them does not help)
Not being able to interact with other sims (if I can get them to move then it only works to have them walk somewhere)
Doing the interactions with the objects without going to them (e.g. destroying a snowpal without moving, snowpal is still destroyed but the sim does the animation where they were standing already)

I have tried the following:

Removing Mods and deleting Cache
Repairing the Game
Re-Enabling Packs I had disabled (was doing a limited pack legacy)
Refreshing the [Documents-Electronic Arts-The Sims 4] folder
Disabling Dx11

I've basically tried everything except reinstalling the game completely.

puzzlezaddict

Hero+

3 months ago

DominoBean21 Your issue and lastexception look like this:

Sims are not moving/Freezing/Animation problems (Patch 1.112) | EA Forums - 11849452

There are a couple other new-ish LEs in the thread with the same error as yours has.

However, before I merge your posts into that thread, I wanted to point out a couple of issues I see in your dxdiag. The first is that your C drive is very low on space. It's not necessarily critical yet but could be just low enough to cause problems in Sims 4 or other intensive apps. So please move whatever you can to the external drive.

The other issue is that your graphics driver is crashing frequently. While there's a slightly newer driver available, I would suggest doing a clean uninstall and reinstall just to be thorough. Here's how:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

You can find the newest driver, dated March 28, here:

https://www.intel.com/content/www/us/en/products/sku/149088/intel-core-i58265u-processor-6m-cache-up-to-3-90-ghz/downloads.html