[TTSK] Heirloom Tea Tray doesn't work

Hi alexa_canane​ 

Could you please provide the following information

- Are you using mods/cc in your game ? Please remove them and test without them if you do. Please pick a thread tag for that.

Hi! I don't have any mods or cc in the game. Only the produtcs that I bought from EA. Still doesn't work...
Sorry, but I can't find the right thread tag for this situation...
I also noticed something. In the EA App, it mentions that I have 31 add-ons in the sims 4, but I actually have 35 (which 3 are the ones I bought with moola money and 1 that was for free). So when I try the "repair" option, it doesn't repair those add-ons.

Hi! Sorry, just found out that a few more items from other kits that I got doesn't work either. Now from the Comfy Gamer Kit. The sims don't interact with the computer (it appears actions, but once I select any of it, the sims don't respond at all). The chair also they can not sit on it. Doesn't appear any action, only as an aesthetic object...
Never had these kind of problems before, now it's coming several at once😅

HI alexa_canane​ 

Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428 

i have same problem. i bought the kit for the tea tray, but i can't use it. very angry. other teatrays work, but only this tray doesn't work.

Hi delimajoo​ 

have you tried a fresh user folder ?

Hi again! Just tried thee clean folder, results:

- the PC from Comfy Gamer kit works!

Meanwhile, everything else doesn't work... and just found out that another item "Rock 'n' Roll Outdoor Speaker" doesn't work either, even after the clean folder procedure. It stays as an aesthetic object

To be sure, it also didn't work on a new folder with nothing put back on a new save ?

If you, can you try the following:

• Close the game
• Uninstall the Tea Time Solarium kit through the Marketplace > My Collection > Manage Storage
• Reinstall the pack
• Start the game
• Go to Marketplace > My Collection > Pack Selection and make sure it's enabled (enable it if it's not)
• Check again on a new save.