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alexa_canane's avatar
alexa_canane
New Spectator
17 days ago
Status:
Needs More Info

[TTSK] Heirloom Tea Tray doesn't work

I just bought "The Tea Time Solarium" kit with moola money and the tea tray that came with it doesn't work at all! I tried to place on several surfaces (specialy the tea tables), tried the "repair" option , even the "reset object" cheat code! It only recognizes as a decorative object that I can move around even out of build mode. Can you help me, please?

Edit By crinrict: Added pack tag to title.

12 Comments

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    10 days ago
    Status changed:
    Reviewed
    to
    Needs More Info

    Hello,

    If any of you are still encountering this on the latest game version could you share your App Data folder, as well as your Electronic Arts folder?

    For PC, you can find this under: User > [Username] > AppData > Local > TS4
    For Mac, you can find this here: Macintosh HD > Users > [Username] > Library > Application Support > TS4

    For your Electronic Arts folder, you can find that under Documents-> Electronic Arts.


    If so, please send me a DM with a link to your folder. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 

    Thanks!

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