UI Exception 1069: UI Corruption while playing Scenario

I tried to include an Exception file, but I guess that was removed during the upload.

HI HappyLittleRees​ 

you need to copy/paste the content of the exception.

Gave this a test in my own game and cant' replicate it. 

Have you tried multiple scenarios ?

You don't need to savekeep accountdatadb anymore. 

Ah, thank you! Yes, I've tried this with the 'In the Moodlet' and 'Stuck in Their Shadow' scenarios. I thought it would be good to test one with a pre-made sim and one with a player-made sim. Maybe something happened with my install? I worry that I'll have to reinstall the game again. Here is the exception text:

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>e48688cda32219af683b8f31</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-05-31 23:42:21</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase</categoryid><desyncid>e48688cda32219af683b8f31</desyncid><systemconfig/><screenshot/><desyncdata>ReferenceError: Error #1069: Property situation_id not found on 296171 and there is no default value.&#13;&#10;    at widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase/GetPersistedContentPanel()&#13;&#10;    at widgets.Gameplay.SituationDisplay::SituationDisplayMain/RestoreContentPanel()&#13;&#10;    at olympus.core.widget::WidgetBase/Show()&#13;&#10;    at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10;    at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10;    at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=116682&#13;&#10;Client Session Time: 30.19&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,477,0,5990&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce RTX 2070 Super  32.0.15.7652, GUID: 3D1A6FA8-E975-11EE-A5F5-342EB71E1CCE&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>e48688cda32219af683b8f31</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-05-31 23:42:46</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase</categoryid><desyncid>e48688cda32219af683b8f31</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10;    at widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase/Reset()&#13;&#10;    at widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase/OnShow()&#13;&#10;    at olympus.core.widget::WidgetBase/Show()&#13;&#10;    at olympus.io::CommunicationObject/Dispatch()&#13;&#10;    at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;    at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;    at gamedata.Gameplay.shared::GameplayStateData/HandleSituationStart()&#13;&#10;    at gamedata.Gameplay.shared::GameplayStateData/HandleGameStateLoadComplete()&#13;&#10;    at olympus.io::CommunicationObject/Dispatch()&#13;&#10;    at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;    at olympus.io::CommunicationManager/SendMessage()&#13;&#10;    at olympus.core::UIManager/GameStateLoadComplete()&#13;&#10;    at olympus.core::LayoutManager/GameStateLoadComplete()&#13;&#10;    at olympus.core::LayoutManager/LoadWidgetCompleteHandler()&#13;&#10;rtim=119168&#13;&#10;Client Session Time: 30.19&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,477,0,5990&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce RTX 2070 Super  32.0.15.7652, GUID: 3D1A6FA8-E975-11EE-A5F5-342EB71E1CCE&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>e48688cda32219af683b8f31</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-05-31 23:51:07</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert</categoryid><desyncid>e48688cda32219af683b8f31</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10;    at widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert/UpdateBuildBuyButtonState()&#13;&#10;    at olympus.io::CommunicationObject/Dispatch()&#13;&#10;    at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;    at olympus.io::CommunicationManager/SendMessage()&#13;&#10;    at olympus.core::UIManager/GameStateLoadComplete()&#13;&#10;    at olympus.core::LayoutManager/GameStateLoadComplete()&#13;&#10;    at olympus.core::LayoutManager/SwitchToGameState()&#13;&#10;    at olympus.core::UIManager/HandleEnterFrame()&#13;&#10;rtim=169285&#13;&#10;Client Session Time: 30.19&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,477,0,5990&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce RTX 2070 Super  32.0.15.7652, GUID: 3D1A6FA8-E975-11EE-A5F5-342EB71E1CCE&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>e48688cda32219af683b8f31</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-05-31 23:51:09</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert</categoryid><desyncid>e48688cda32219af683b8f31</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10;    at widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert/UpdateBuildBuyButtonState()&#13;&#10;    at olympus.io::CommunicationObject/Dispatch()&#13;&#10;    at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;    at olympus.io::CommunicationManager/SendMessage()&#13;&#10;    at olympus.core::UIManager/GameStateLoadComplete()&#13;&#10;    at olympus.core::LayoutManager/GameStateLoadComplete()&#13;&#10;    at olympus.core::LayoutManager/SwitchToGameState()&#13;&#10;    at olympus.core::UIManager/HandleEnterFrame()&#13;&#10;rtim=169491&#13;&#10;Client Session Time: 30.19&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,477,0,5990&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce RTX 2070 Super  32.0.15.7652, GUID: 3D1A6FA8-E975-11EE-A5F5-342EB71E1CCE&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>e48688cda32219af683b8f31</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-05-31 23:51:13</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert</categoryid><desyncid>e48688cda32219af683b8f31</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10;    at widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert/UpdateBuildBuyButtonState()&#13;&#10;    at olympus.io::CommunicationObject/Dispatch()&#13;&#10;    at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;    at olympus.io::CommunicationManager/SendMessage()&#13;&#10;    at olympus.core::UIManager/GameStateLoadComplete()&#13;&#10;    at olympus.core::LayoutManager/GameStateLoadComplete()&#13;&#10;    at olympus.core::LayoutManager/LoadWidgetCompleteHandler()&#13;&#10;rtim=169900&#13;&#10;Client Session Time: 30.19&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,477,0,5990&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce RTX 2070 Super  32.0.15.7652, GUID: 3D1A6FA8-E975-11EE-A5F5-342EB71E1CCE&#13; &#10;</desyncdata></report>
</root>

Hi HappyLittleRees​ 

to make sure I use the same steps as you

1. Start save with new household with 'Stuck in their shadow' (for example)
2. Go to build mode/take a selfie/travel
3. Go back to live mode,
4. Get missing HUD.

I have a problem also since the new update and i don’t know why. I tried to repair the game more times, still it happens. I started to play in Strangerville playing a scenario. After going to work (scientist) or just going into build mode makes my game not playable. After coming back to live mode or just after work either the scenario panel or the whole control panel disappears. I do not use any types of mods so i really don’t understand what else can be the problem 

HI murlya0130​ 

this is a known issue currently with scenarios.

I merged your thread with the bug report. Make sure to upvote.

I finally got a UI exception where most of the UI goes missing on an unmodded game. (See attachment)

I had just finished up a Romantic Date which ended at The Ruins, used a Poohoo bush for bladder relief, picked up the romantic blanket and returned home for a shower. During the shower I went into BuildBuy to place a couple of bar stools next to the stock kitchen islands for the lot. On returning to Live mode the UI was messed up. It looks like there were a couple of UI exceptions a couple of minutes apart, though I didn't see anything visible from the first one if so.

On saving and exiting to main menu, the screen is completely black. I can however hit escape and exit the game normally. I know from previous experience in a modded game that if I exit directly from Live mode after experiencing this UI exception, the game will lock up and has to be killed from Task Manager.

Edit By Crinrict: Adjusted Title