Hello Sims Team,
I have purchased almost all the Sims packs and since the update I have experienced difficulties with loading in to the game where pop-ups continues to occur as in "new content" and...
Ideas
Yes I think so! The tailcoat with bowtie had some swatches that aren't there anymore. I'm thinking the tailcoat in question might be the holiday celebrations one?
EA_Solaire
Community Manager
Community ManagerButlerperson6 Are you seeing the other items from these packs? Have you checked that these packs are fully installed to your console?
It says that I don't own the pack but I have the items and other clothing, I also have the tailcoat in cas but only in four different swatches and several are missing including the pride swatches. (I'm unsure if this is the tailcoat that had the pride swatches however I don't know if there's another one, I've checked the wedding stories pack but that doesn't seem to have a tailcoat unless it has gone missing).
Before the latest update I owned the pack but the game says that I don't now when attempting to use uploads from the gallery that contain items from the holiday celebration pack.
- EA_Solaire
Are you only seeing this when you try to download something from the Gallery? We're currently tracking a bug on that here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/xb-owned-packs-are-showing-as-unowned-in-the-gallery/13342464
Yes this right, I only see the pack as unowned when accessing the gallery
Many people are having this issue.It's not that we don't have our stuff installed. It's all installed, it's your moolah update that ruined the whole game for us! Fix please. Or just remove it. Idc to have it when its ruining the game. Esp the fact that we can't use the packs anyway. Because still xbox cant use user made content without issues.
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