Ideas

stsmiler's avatar
stsmiler
Seasoned Scout
2 months ago
Status:
Fixed

[XB/PS] [AA] Customize Role Outfit causes game to freeze after exiting CAS

When customizing a role outfit for a custom venue in The Sims 4, the game freezes upon exiting CAS. The menu pop-up becomes stuck on the screen requiring me to restart the whole game. 

30 Comments

Comments have been turned off for this idea
  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    2 months ago

    Exact same thing happened to me today had to completely close the game when i went back in everything was working normally then i tried to edit custom venue again same thing happened 

  • Adventure Awaits. Whenever I try to assign custom outfits to the roles I’ve created for a custom venue, the scheduler panel turns completely blank—no options appear, and the only way to exit is by returning to “Manage Worlds” or closing the game entirely. This has happened multiple times, each time after setting any outfit for a custom role. I’ve tried exiting to the main menu and restarting the game. Unfortunately, this makes setting up custom role outfits impossible. I’m playing on PlayStation 5.

  • Everytime I do a custom ventue and make custom outfits the exit out of it when I'm done it would freeze and I can't do or click on anything forcing me to either go to manage worlds or main menu. Also when I go back to it, the same thing would happen or it would still be frozen when I click edit the lot to finish what I was doing smh. Adding the rolls and giving them an outfit and everything else works fine but it's only when I specifically click customize and outfit that it bugs and freezes once your done with the outfit and back out.

  • PapitoJeffrito's avatar
    PapitoJeffrito
    New Spectator
    29 days ago

    I'm on PS5 too and it only seems to be effecting console players cuz Sims videos I watch on YouTube, they don't seem to be having any issues making outfits and doing custom venues and they all be on PC.

  • DaezaD's avatar
    DaezaD
    New Spectator
    25 days ago

    When I try and finish a custom venue and assign outfits, the screen freezes when I leave cas and kinda grays out. The cursor moves freely but I can't get out of the screen and do anything else except close the game and restart. 

  • Hi everyone

    could you guys test if the last patch helped anything with this ?

    Thanks.

  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    23 days ago

    crinrict​ i would but ive stopped playing as i can't save my game due to it crashing but noone seems to care about it unfortunately 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    23 days ago
    Status changed:
    Under Investigation
    to
    Fixed

    Fixed in Patch 1.119.109/2.23


    Please create a new thread if you're still experiencing this issue. Thank you! 

Featured Places

Node avatar for The Sims 4 Bug Reports

The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 5 months ago
3,837 Posts