Ideas

MDNSS626's avatar
MDNSS626
Seasoned Novice
7 months ago
Status:
Needs More Info

[XB/PS] Blurry household items

After about an hour or so of game play household items suddenly become blurry looking. I have to restart my game to fix it. It takes about 15-20 minutes for me to load back into my game and then this happens again about an hour later.

 

Note from EA_Solaire:

Hi all,

If you're playing on PlayStation could you please share your save file (instructions here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 ) to help us investigate into this further?

For Xbox players, there's currently not a way for you to share your saves with us, but please continue to report any issues you experience in this thread.

Thank you!

17 Comments

  • UYAMAYU's avatar
    UYAMAYU
    Seasoned Hotshot
    1 month ago

    EA_Solaire​ 
    EA_Cade​
    Every time I switch to build mode or move around, the image quality gets worse and worse, which takes half the fun out of it. I write a Sims 4 gameplay diary, so it's really sad to see my screenshots look like this. Is there a way to prevent this degradation? I'm on PS5.

  • I have also just started having this issue with the Royalty and Legacy pack. I did the pre-order and ever since downloading it will randomly degrade the quality of my wall and floor textures. The only fix is to restart the game. It used to be that if that ever happened (rarely, and usually right before an update), I would just save and it would "adjust graphics" and then be fine again. It has not done the graphics adjustment since the recent update and I have had to close and reopen my game about 6 times since noon yesterday due to this. 

  • Uigenna's avatar
    Uigenna
    Seasoned Veteran
    17 days ago

    For those of us who are experiencing frequent crashing on console, this graphics issue is making it so much worse. The graphics degradation does absolutely nothing to improve the game in any way, and it's always made everything worse and more frustrating, and now it's causing crashing as well. It was foisted on us without it being necessary, and it needs to stop.

  • Status changed:
    Awaiting Additional Reports
    to
    Validating Report
  • About a hour or less of game play a loading screen will pop up and say (" we're adjusting your graphics settings, so you can continue to enjoy playing the sims 4' )then game will get really blurry, its been happening for months now.

     

     

     

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    12 days ago
    Status changed:
    Validating Report
    to
    Needs More Info

    Hi all,

    If you're playing on PlayStation could you please share your save file (instructions here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 ) to help us investigate into this further?

    For Xbox players, there's currently not a way for you to share your saves with us, but please continue to report any issues you experience in this thread.

    Thank you!

  • Kyo_Kurosaki's avatar
    Kyo_Kurosaki
    Seasoned Novice
    7 days ago

    Hello, I'm having the exact same problem on my PS5 since the last update and installing the Royalty Pack. When I launch the game, the textures are perfect. But as soon as I move from one lot to another, the textures are blurry on all lots. It looks awful and ruins the fun of playing. I can't find how to access the Sims graphics settings to check the "uncompressed textures" box. How can I access it, please? It's not explained anywhere.

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