When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
Ideas
I think I've fixed it. Go on Game option.
Then to other
Click on online social features and tick it on. There also should be a link to EA account, click link and follow the steps. My game reloaded and the gallery is now back along with enabling the nature's calling event. Not sure which one fixed it so I included both
Some of us do not have the "Online social features" box. See above screenshot from OP at the top of the post. Glad it worked for you!
The game option is in the settings not the library. I'll include some photos. Though the link to EA account has disappeared now that I signed in.
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