When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
Ideas
Anyone else having this issue when you go to collect the new rewards for the sims 4 event? My internet is fine my account is linked to EA so I’m not sure what’s going on. Since this new event has came out I’ve had more trouble with this game than I ever had. Hopefully it’s something else that can be fixed soon.
Same here on Xbox. Connection is all good, but I can't claim the reward. It was working fine last week, before this week's update.
One other tidbit, it is the same exact item the OP has in their screenshot that I am having problems with, The Wooden Throne.
Same for PS4. It sucks too bc since The Wooden Throne has to be claimed from the Event Rewards, which is inaccesible right now because “Online Connection is Required”. It leaves us stuck….hopefully they extend the amount of time allotted for this Event if they don't fix this soon….
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- EA_Cade4 days ago
The Sims Team