Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
8 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
JayOR's avatar
JayOR
Seasoned Newcomer
5 days ago

Im playing the Nature's Calling event, but in spite of it working to begin with I am no longer able to claim the earned rewards. Every time I try it says I'm offline. I am not offline, I'm online and just purchased a kit with no problems.  I've restarted numerous times, reset my router. Resigned into my EA account. Anyone else having the same issues or know a work around?!

Ravenshard82's avatar
Ravenshard82
New Spectator
5 days ago

Same issue and it's annoying cause was working fine til the final week and after they dropped Enchanted. Granted I'm still on an X-box One but still ridiculous.

 

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