Anyone else having this issue when you go to collect the new rewards for the sims 4 event? My internet is fine my account is linked to EA so I’m not sure what’s going on. Since this new event has came out I’ve had more trouble with this game than I ever had. Hopefully it’s something else that can be fixed soon.
I have been having the same issue! I have tried restarting my Xbox multiple times and disconnecting and reconnecting my internet. I am so frustrated and don’t want to lose out on the cool features.
I found a way around it! In settings on the game I clicked the ‘Other’ tab and clicked ‘Link EA account’. I reloaded into the game and was able to claim my rewards.
Community Manager
