Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
29 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
Cambree03's avatar
Cambree03
Rising Rookie
16 days ago

I have been having the same issue! I have tried restarting my Xbox multiple times and disconnecting and reconnecting my internet. I am so frustrated and don’t want to lose out on the cool features.

Cambree03's avatar
Cambree03
Rising Rookie
16 days ago

I found a way around it! In settings on the game I clicked the ‘Other’ tab and clicked ‘Link EA account’. I reloaded into the game and was able to claim my rewards.

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