I ran the update for Xbox today 6/18/25 and every time my sim leaves the lot and returns the games crashes - no mods as it is Xbox - has occurred about 5 times today every time is after my sim visits...
Ideas
I literally have all DLC up to date right now, packs and all kits, recently since installing enchanted by nature my game has been crashing more frequently and not using any of the DLC that I paid for with my Nana's debit card is not an option at all, the forced readjustment of graphics settings mechanism is broken to the point where it's overlapping and causing the crashes so frequently as well as automatically readjusting the graphics settings every little while thus making the game extremely blurry despite that it claims I'm supposedly going to continue to enjoy playing in all that? Really? I think not, this all started happening after the burglars update and if anyone thinks it happened after it's because they haven't played in months probably, I'm not someone that has multiple saves at a time and I clear my cache enough I believe, it seems the bigger our game sizes get the more broken the forced readjustment of graphic settings mechanism breaks to the point where I can't even cause an autosave because it crashes before it can even save that way when I go to manage worlds or CAS, and that was usually my safest way to save in the meantime since saving manually causes the forced readjustment of graphic settings mechanism to trigger every little while or crash the game because it's overlapping, overall I'm personally exhausted from all the crashes and this game takes forever load in especially if you're online so I've been playing offline because it's faster to load in that way, this game should take at least a year to fix all the bugs without releasing any new DLC but that's probably not going to happen unfortunately, I'm so tired of having anxiety when I go to manage worlds or “modify in cas” to trigger an autosave of my game's updated progress just to not make it there and then losing tons of progress, this is all overwhelming.
If you are on a console and have ALL the DLC, then I can understand why you're having so much of a hard time. One of the things they tell console players is that if they are using too many of the DLC assets at one time, the game will have difficulties. All that stuff you bought for the game? The official company line is for you to use less of it at a time to be able to "enjoy" your game.
This is basically what my biggest issue with all this is. They want us to buy new expansions and game packs, but the more we add, the more console versions become unstable. Worse, if you haven't come on here and found their 'recommendations to console users', you wouldn't even know to be wary of buying too many add-ons
As it is, I was already being very picky about what new expansions I bought, as anything new could significantly impact my game's ability to run. Now, I have decided that I will not buy another thing until something is done about this little fault in the console version. Which is sad, because there are several expansions I would really like to have, but they aren't worth having the game become unplayable.
They are already losing hundreds of dollars of my money over their unwillingness to proper acknowledge this. If more console players also start boycotting buying new DLC and they start losing thousands of dollars in sales, they will finally properly address this issue. Until it truly impacts them financially, they won't feel the need to properly act.
Bs. I have all of the kits, stuff packs, and expansion packs - every single one. Never had a problem until now. I have an Xbox Series X with 2TB of space. Has worked perfectly since Christmas. We get this update and my file of 2 years disappears. Can’t save. Error code 34. So I go and erase dang near my whole library of homes I’ve remodeled and pull the original sims to play and still won’t save. I’ll begin playing and one hour into playing go to save and I get the code. The next day log on and the file is gone again. Game is completely unplayable. Same thing happened to my daughters saves.
I think the XBox Series x, being newer with better hardware, does have a much better time with running more of the DLC at once. However, the game was originally launched for the generation previous version of the system and, as I understand it, overwhelms that generation's hardware if you have too much running at once.
I can definitely sympathize with having all your work suddenly disappear. It's bad enough when you've been playing for two-three hours and then the game suddenly crashes and you lose all that progress, I can only imagine how utter gut-churning it would be to have EVERYTHING from years of building and playing suddenly vanish.
The larger the game becomes, the more issues it has developed for consoles. What bugs me is that you continue to encourage console users to keep buying more expansions, despite then turning around and telling us that the game is crashing because we are running too many expansions at once and we 'should play with fewer expansion items' to make it run better. It's kind of cruel and unethical.
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- EA_Cade11 months ago
Community Manager