[XB/PS] Console crashing

I just miss my comfort game. Its more of a hassle to play between the load times and crashes either when I travel or try to save the game. Hoped the update on the 23rd would help, but no change to the issue. :(

After yesterday’s update (PS5)  I can’t even save my game/progress without it crashing. I spent an hour creating and lost it all. Please get to the bottom of this issue. Mind you even before yesterday I couldn’t save my progress AT ALL because it would crash EVERY SINGLE TIME. It was to the point I stopped playing for weeks. But now like I said I can’t even save my progress without it crashing once again. 

I can't believe this is still an issue! I haven't played this game since businesses and hobbies. Attempt led the new event. Completed it relatively quickly, saved and surprise it crashed which means I have to do it all over again. This isn't just a minor bug for us this has littraly made the whole game completely unplayable 

This issue is still fully relevant across the board. The game crashes consistently after more than 30 minutes gameplay. I've made a new save file, and the issue is still persisting. I always send the report with a video attached via PS5, but I have no idea if that makes a shred of difference. 

Hi all,

We're still looking to gather saves and information on this issue- if you're playing on PlayStation could you please share your save file (instructions here: [INFORMATION] How to Send User Files to The Sims 4 Team ) to help us investigate into this further? You can send me a DM with a link to the file. Please also provide any details you can share on steps to reproduce any crashing you're seeing.

For Xbox players, there's currently not a way for you to share your saves with us, but please continue to report any issues you experience in this thread, as well as share any specific steps on how to reproduce the crashing. 

Thank you!

Same issue for me, 4 months later. I’ve been unable to play the sims for ages now. Has anyone found a good work around or know if it will be fixed? I mean it’s kind of ridiculous that saving the game causes it to crash completely.

Literally having the same problem here, I’ve never had too many bad issues but if I’ve been playing a while I’ll go into build mode to decorate a new house and then it just clicks off onto my Xbox 1s Home Screen. 
do infuriating I never used to have this and now I’m saving every 2 minutes because idk when it’ll next happen 😩

I have this exact same issue. In build mode it crashes when I place objects occasionally. Placing lots from the gallery, crashes. Saving the game, crashes. Traveling, crashes. I can't even play at this point. 

This is happening to me, too, except it's Love Day! Every time I get through the holiday, I attempt a save and it crashes my game. I'm tired of watching my sims' disappointment in their Love Day gift exchange over and over and over again.

And to top it off, relaunching the game will usually result in a "Please try again. For some reason The Sims™ 4 took too long to start. (0x8027025a)" message that takes a few tries to get through. Occasionally, once in, my game will act like I've never played before, so I can't access any of my saves and have to keep restarting until it recognizes my saves.

I'm on XB1.

I’m having the same issue. I can enter the household inventory but as soon as I try to delete an item out of it, it crashes the whole game. On Xbox One.