I’M BEYOND angry. 2 YEARS of a multigenerational family GONE. My save is GONE. And when I try to play those families from my library and start a new game I can’t save them. My daughter’s old saves? C...
Ideas
Full message that comes up after a save attempt in live mode since 2/17/26:
The game failed to save. Error code: 423:e0e69235:cbc7fcc9.
This happens when I am in live mode. When I got to Manage Worlds and try to save progress, it visually goes through, but then I go back into the game on live mode and no progress has actually been saved, aspirations progress is reverted back to the same previous save point, even if I know I completed it, skills built are back at the same save point, etc. I've attempted to complete the same aspiration 3x and save and each time I get the error or it goes through visually, and the game saves nothing. Once in a blue moon the game will just crash. I find myself not wanting to play the game because I'll never be able to save game progress again. Please fix this issue.
PS4, all game and console updates applied, cache cleared for the console. I do have the new legacy pack and that is when all this error started as I went through the Anansi Trials.
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- EA_Cade1 month ago
The Sims Team