I’M BEYOND angry. 2 YEARS of a multigenerational family GONE. My save is GONE. And when I try to play those families from my library and start a new game I can’t save them. My daughter’s old saves? Can’t play them. She has 2 saves - one family on each so not big files. I had one save. GONE. This new pack/update RUINED my game. I have EVERY expansion pack, stuff pack, and kit pack. $2k down the drain. THIS IS A HUGE PROBLEM - saves disappearing?!?!? Makes the game UNPLAYABLE. DO SOMETHING
Ideas
60 Comments
Have tried different saves and I am unable to save.
EA_SolaireCommunity Manager
Heya Dakryastar
What's happening exactly when you try to save- are you seeing an error code, or is your game crashing?
In game Error code 22 and microsoft error code 0x80830003. I have not been able to save my games either. It’s been a week and I just purchased a bunch of DLCs. Xbox series X with 200 GB of free storage. Hard resetting, reinstalling the game, clearing cache does not work
I also want to add that auto saves aren’t working. My last save was on the 24th. In game events and other tricks like managing world doesn’t work. Also the game crashes if my SIM travels or gets invited to travel.
Error code:22 and Microsoft error code 0x80830003.
my console and games are up to date. In game events don’t autosave anymore. Sometimes when it kicks me to the main menu the previous sessions is still there so I can continue playing but once the console turns off or I quit the game that session is gone.
traveling with my SIM crashes the game and boots me to the main menu with the same error codes.
- I’ve tried creating a new save
- clearing xbox cache
- hard resetting the console
- reinstalling everything, as well as uninstalling my recent DLC purchases
- deleted more games to have even more space
- deleted objects from my sims words including inventory objects
i just started playing and I want a refund at this point. I only have one household.
I have 460 gb of free storage on my Xbox so those error codes don’t make sense.
Hi it just crashes. I had to play a save from weeks before and that is working. But I lost progress from the other two saves that crash.
How do you clear cache on Xbox? Or do you hold the power button etc till it resets?
Go to my games and apps/manage/storage devices. Theres an option to clear local save games and clear local Xbox 360 storage. It unfortunately deletes your saved games unless you save them to an external usb drive.
Can you escalate this issue? It’s game breaking. Theres no point in playing if we can’t save and auto save is broken. Everytime I start up the game, it takes me to my last game session from a week ago. Even trying to create a new character, playing different households won’t work. There’s no workaround for this. The only reason I didn’t purchase more DLCs is because of this
