Ideas

aebe5cee8c370928's avatar
aebe5cee8c370928
Seasoned Newcomer
2 months ago
Status:
Needs Info

[XB/PS] Unable to Save, Error Code: 34 & 21

I’M BEYOND angry. 2 YEARS of a multigenerational family GONE. My save is GONE. And when I try to play those families from my library and start a new game I can’t save them. My daughter’s old saves? Can’t play them. She has 2 saves - one family on each so not big files. I had one save. GONE. This new pack/update RUINED my game. I have EVERY expansion pack, stuff pack, and kit pack. $2k down the drain. THIS IS A HUGE PROBLEM - saves disappearing?!?!? Makes the game UNPLAYABLE. DO SOMETHING

50 Comments

  • stinkyalpaca's avatar
    stinkyalpaca
    Seasoned Spectator
    9 days ago

    Just leaving it here that that the new update today 8/19 did not resolve the issue of being unable to save the game.

  • VaeHoneybun's avatar
    VaeHoneybun
    Seasoned Novice
    8 days ago

    5th error code 34, maybe bc my sim gave an autograph 

  • VaeHoneybun's avatar
    VaeHoneybun
    Seasoned Novice
    6 days ago

    6th time, new save blah blah this time I didn't even play with my sims I just renovated their home and got coded

  • SIMSonOGI0061's avatar
    SIMSonOGI0061
    Seasoned Spectator
    6 days ago

    My daughter (age 10)  is having this problem today, post update. We are getting error 21, with the save file disappearing. We’re playing on Xbox so unfortunately we cannot send any game files. 

    we have tried saving with a new save games each time, giving them slightly different names. however we still get the error 21 and had to save again multiple times before giving up, unable to save a second time. At least by doing this it didn’t delete the save file and the previous save (20 minutes earlier) was still there .

    I haven’t tested any of our other save games to see if it is consistent across all of them, currently I only can say it’s affecting one of our save files. And it is a newer save, started within the last week, which is not where I would have expected this error to strike. 

    this is unplayable and devastating. 

  • Mittensj09's avatar
    Mittensj09
    5 days ago

    The same thing has been happening to me, it’s been going on for around 3 months and it started with nothing in my game saving, like all my skills and everything in build mode, and then it started showing “error code 21” but now it’s not even coming up with that and my game still won’t save. It’s driving me mad since I’ve spent so much time and money on this game and now I can’t even play it. I think it’s only a console issue. 

  • Knotwise13's avatar
    Knotwise13
    Seasoned Veteran
    4 days ago

    I haven’t found any other bug report for this problem so I’m gonna file one. When I attempt to place a small business with a residential lot, in other words, I have a business on the first floor and bedrooms on the second floor, everything functions as normal until I try to save my game in which case it gives me save error 13. I can open a business if my Sims do not live on the lot, but my Sims are unable to live on the lot Because whenever I attempt to do that it causes save error 13. This is incredibly disappointing and frustrating because this was the main advertised feature of the small businesses pack and it does not work. It breaks your game. I’m on a console, no mods no cc never used. I don’t really have any hope that this is going to be fixed, but I thought I would let people know.