Verfication Problem
Hello, I have a problem with verifying my Ea account because my email address no longer exists for a few years I can log in to the Ea app via Xbox Live but I do not have access to the verification codes sent to the email. Is it possible to change my email to the current one from your side? I will give it to you privately if you reply. I can show screenshots of the account. Thank you in advance for your help. CM EDIT: Removed attachment containing personal information
(Resolved) Unable to Link Sony Account, odd email and Error Code
So Split Fiction came out and I wanted to play it on PS5 and enjoy smooth frames and all that but when I went to link my account off of EA's Website I kept getting this message saying I already had it linked to another account. I don't have any other accounts for this place so I was really confused. The supposed email that was linked is called "disabled.ea.com". I have no idea what this even is and for the life of me I can't remove it. I tried resetting my account when the game booted up and asked for a EA log in and I did several times and every time I did I continued getting this Result Code: 401-18eea . I tried searching it up but I can't find any information on it. So because I can't link my Sony I'm unable to play the game online with friends. I sent in 2 Cases for both EA account and for Split Fiction in hopes someone could help me but I sat a whole day waiting for any forms of human life to contact me. So when I checked the Cases the next day they were deemed "Resolved" which they AREN'T!!! no phone called or a email, no communication what so ever from EA's support. The annoying part is there was a Live Chat function but now I don't see it anywhere. I sat on the Case screen for a whole day waiting for someone to help me but not a soul in sight. So I seek help from the Community. Any information would be appreciated or at the very least get me into contact with a live person so that can help me fix this issue. I really want to play this game and it honestly will bum me out if I spent basically 50$ on a title screen. Edit 3/21/025/ Instead of getting a Live Chat I was able to send a Email directly to Support and they were able to solve the issue. The problem was of course a disabled account which they were able to remove. Once it was removed I was able to link my PSN properly and now can play Split Fiction and other future EA Games.
I really want to delete my EA account.
I've been trying to contact EA tech support for months now. Every time I create a ticket, it immediately closes by itself, without explanation. In the screenshot, I showed what the request page looks like immediately after it is created. And so it has been for many months. I've even tried different computers, but the result is always the same. I will answer one question in advance: Q: Have I tried clicking on the "Resume case" button A: Yes, I tried, but there is no result.
