What to do if your Apex Legends account got banned or suspended
Hi, if your account was banned or suspended, you'll undoubtedly want to know more. Unfortunately, here on the forum we cannot assist directly with bans, we can't investigate bans or provide more info. If you have a ban or suspension and you want more info or to appeal, you will need to reach out via EA Help. If you wish to appeal a ban, please take the steps in this article: EA Account locks, bans, and suspensions explainedSolved168KViews52likes1132CommentsThis software cannot be used at the same time as the game: Interception
What did you expect to happen? The game starts via steam, load EA app with EA AC and then load the game to title screen. What actually happened instead? The game started via steam, loaded the EA app as well as the EA AC but not loading the game. instead the error happened: "This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: Interception" What device/system are you using? Windows 10 PC, launched the game via Steam. Other Information: Checked any app or drivers installed with the name "Interception". None Restarted the PC. No error on startup. Check integrity of the file via Steam. Done, no error. Repair EA AC via the installer. Success Reinstall EA AC via the installer. Success. Again, restarted the PC. No error on startup. The game was tested between each steps. Same error. Some other user on reddit seemed to have the same problem since yesterday. I recently did a windows 10 reinstall.SolvedSecurity Violation: DiscSoftLTD
16:00:Played couple hours ago completly fine. 15:30: Exit BF2042 Browsed YouTube 19:00: Bf2042 Fails to luanch No, I dont have any 'DiscSoftLTD' software installed. Apps open: EA, BF2042, NVidia Security Violation: This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC. (84): DiscSoftLTDSolvedBattlefield 6: Error Code 1:85008S:1786287170:-2146555144Q
Запускает в игру, подключаюсь к матчу, играю минуты 2 и вылезает данная ошибка, пробовал ребут пк и роутера, отключение zapret discord, пробовал заходить через vpn - не помогает Может кто-то сталкивался с подобным и смог решить проблему?51KViews35likes186CommentsSecureboot não esta ativado
O bf2042 demora pra abrir e logo em seguida aparece uma msg de erro '' O secureboot não está ativado. saiba como usar secureboot em {go.ea.com/secureboot}(111). Já reparei a steam, a EA app e já até desinstalei o jogo e instalei novamente mas permanece do mesmo jeito.26KViews10likes53CommentsBattlefield 6 won’t launch – Secure Boot not enabled error
Hello, I have just purchased Battlefield 6 and I cannot even start the game because of the message: "SecureBoot is not enabled. Learn how to use SecureBoot at go.ea.com/SecureBoot." My PC meets or exceeds all the official system requirements, yet the game refuses to launch only because Secure Boot is not enabled or detected. Forcing players to change BIOS settings is unreasonable. Not every system supports Secure Boot, and enabling it can cause boot issues or require full system reinstallation. This is a major accessibility and compatibility issue. A modern PC game should not require players to alter low-level firmware settings just to launch. I request that EA: provides an alternative or compatibility mode for systems without Secure Boot, clearly communicates this hardware requirement before purchase, and offers refund options for affected players who cannot enable Secure Boot. I paid for a game that I cannot even start. Please treat this message as a formal complaint and forward it to the Battlefield 6 technical and management teams. Thank you, Piotr26KViews28likes21CommentsEA Javelin Anticheat encountered an error. (7) (2) Internal error #4: C0000210
EA Javelin Anticheat encountered an error. Please restart your PC. : C:\Program Files\EA\AC\EAAntiCheat.GameService.exe ( 7 ) ( 2 ) Dumping failed. Log: Dumping started... Internal error #4: C0000210 Failed. I'm getting this error message every time I try to launch Battlefield 6 through steam. I've tried : Reinstalling the anti-cheat Reinstalling the game Updating Windows Updating all my drivers Verifying the integrity of the game files Verifying the integrity of Windows Giving complete access to my firewall, anti-virus Disabling any third party apps ... honestly I've tried a bunch of stuff I forgot too. Please someone help me. I really like BF 6 and I've never cheated. Attached is a screenshot of exactly what I see every time I try to launch the game.Solved14KViews42likes188CommentsOfficial PC Survey - We want to hear your performance feedback.
Hey everyone, we're continuing to work on PC performance updates for EA SPORTS FC 26, and we'd like to know more about the technical issues you might be experiencing. We've put together a 5-10 minute survey that asks for more information about your experience. https://forms.gle/gVQpZsodKqpjDtab8 Please fill out the survey if you're experiencing performance-related issues. Your feedback here will enable us to dig deeper into ongoing investigations. Feel free to fill out this survey more than once if you'd like to report multiple technical issues, but please stick to one topic per submission. This will help us review your feedback faster. Thank you for your continued feedback, we'll provide updates if and when they become available.Solved14KViews18likes241CommentsApex Legends が起動時に「チート対策認証に失敗しました」と表示され起動できません
お世話になっております。 Apex Legends(PC版)をプレイしようとすると、以下のエラーが発生し、ゲームを起動できません。 【エラー内容】 「クライアントがチート対策機能を実行していないか、チート対策認証に失敗しました。」 【試した対処】 ・Apex Legends をアンインストール → 再インストール(Steam版・EA App版 両方で試行) ・Easy Anti-Cheat 関連フォルダの削除: - C:\Program Files (x86)\EasyAntiCheat - C:\Program Files (x86)\EasyAntiCheat_EOS - C:\Users\ユーザー名\AppData\Roaming\EasyAntiCheat ・EasyAntiCheat_Setup.exe による修復 → 実行ファイルが見つからず実行できず ・ファイアウォール設定の見直し(Apex / EAC を許可) ・ウイルス対策ソフトの一時停止 ・ゴミ箱を空にしてからの再インストール ・PCの再起動 【環境】 ・OS:Windows 10 / 11(←該当する方を残してください) ・プラットフォーム:Steam / EA App(←該当する方を残してください) ・Easy Anti-Cheat の実行ファイルが見当たらず、手動修復できません・ TPM / セキュアブート:現在 BIOS 設定の確認中です 上記を試しても状況が改善されず困っております。 今後どのような対応をすればよいか、サポートをお願いいたします。 よろしくお願いいたします。13KViews0likes1Comment