[EBN] Glow on ymHair_EP19Fern on low Lighting setting
The ferns on that plant hair that comes with enchanted nature, are glossy, but all the lipstick is not (and seemingly the eyeshadow, but I only have one glossy eyeshadow, so it's possible none of the makeup has gloss). This is also true for certain non-maxis-match CC hairs. I disabled mods, and even took out all the mods from the sims mod folder, so it's not that. I also cleared the cache, so it's not that either. I will include a screenshot This is from a new save game. Notice how the glossiest lipstick is completely matte, and how the fern has shine. Edit By crinrict: Added Tag to Title, Adjusted TitleGame launched yesterday. It doesn't launch today.
The change I made to my PC? I added a graphics card. Now the game does not launch. I try to launch from Steam and it says that it's launching, says that it's running. The EA App appears, and then it all shuts down. What possible fixes could there be to this? Side note: Is there any EA customer support now or has that all be outsourced to this forum? I tried to open a support ticket and it just told me to "contact and EA advisor?" How do I do that?Game don't open / open lag and shut down
Hi, since the last update (nov 05/25) my game don't open or open, lag while the animation and close back to the EA app with an error message (screen). Without mods and cc my game works fine so i clear my cc folder in order to find what causing the issue. After several try mods wasn't the problems, it was the custom content. I try to repair them, dowload fresh cc nothing works, either the game don't open or again open, lag and close. Here is the list of what i try next : Repair game Rename Sims 4 folder Reinstall the game and EA app The -dx9 tricks Look at windows defender Delete all cache folder The randomness of the bug makes me think that the problems is not with the cc but much deeper, so i'm kinda lost. I apologies if there is any mistakes in this message, english is not my first langage as u can see. Thanks u for reading this and for ur help ! * DxDiag : https://docs.google.com/document/d/15Nzr95pSy1-_lqjWQnXZBHy7u0WCJgQIeNpKuWfEiN0/edit?usp=sharingGallery items including packs I don't own
When I open the gallery and click "Show Owned" for packs used, it will continue showing me items that use packs I do not have. This happens with or without mods in and makes getting anything off the gallery extremely annoying as I don't have several popular packs (Get Famous, Horse Ranch, Island Living, High School Years, etc.). Unchecking packs individually doesn't work either. The option for "Show Base Game" works but I'd prefer not to restrict my gallery searches only to base game. The problem has only appeared recently and I've never had issues with the gallery before.[CURRENT ISSUE] Sims 4 Failed to Launch Game
Overview Failed to launch game An error on our end caused the launch to fail. Try again a little later. Please ONLY use this thread if your game actually fails to launch. If the game does open, no matter how briefly, and then crashes, and only then do you see the "failed to launch game" error, please create your own thread. Provide a dxdiag and a lastexception with your post. How to do so is covered in this reply: [START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130 This is currently something of a catch-all error, caused by a variety of issues. And the game may in fact start but crash immediately after launch. Trying to relaunch the game immediately after it's crashed can cause the error as well. While troubleshooting this issue, each time the game fails to load, make sure the EA App is closed (exit out of it; don't just X out the window), and open the Task Manager and end the EABackgroundServices entry in the background processes list. Alternately, restart your computer. Workarounds jump to: Remove mods jump to: Clean user folder jump to: Set exceptions in antivirus jump to: Change OneDrive settings jump to: Update graphics driver jump to: Perform a clean boot jump to: Uncommon causes jump to: New admin Windows account These workarounds are listed in order of how frequently they cause this issue. So to avoid wasting time on steps that are unlikely to help you, it would be best to try the suggestions in order. Before proceeding, please repair the game. If you've installed through the EA App, open the App library and click Sims 4 > Manage > Repair. For a Steam install, open your Steam library, right-click the Sims 4 tile, and select Properties > Installed files > Verify integrity of the game files. Remove mods The most common cause of this error is a broken mod, and the most efficient way to find out if that's your issue is to remove the entire Mods folder, and delete localthumbcache.package, in the same Sims 4 folder. This doesn't mean playing without mods—if it helps, you can test your mods and cc until you find the broken file or files, then restore the rest. If it doesn't help, move on to the next steps. While testing, use the new Mods folder the game created when you launched it without mods. Transfer individual files or subfolders rather than the entire Mods folder, and use the fresh Resource.cfg file rather than your old one as well. ↑ Clean user folder If removing only the Mods folder doesn't help, remove or rename (these have the same effect) the entire Sims 4 folder in Documents > Electronic Arts. If it copies instead of moving, or you get an error when trying to move it, stop here and see the OneDrive section below. Otherwise, when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just see whether you can get far enough to start a new save and play in live mode for a bit. If this works, you can start moving your content from the old Sims 4 folder to the new one. Start by testing your mods and custom content, if you have any. Use the new Mods folder and Resource.cfg file the game creates rather than your old ones. Test your mods and cc in batches, or use the 50/50 method described here if you have a lot of files to sort through: https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method Once you're done with your Mods folder, you can transfer the contents of saves, Tray (saved households and builds), Screenshots and Recorded Videos if you care about those, and Options.ini if you don't want to redo all your in-game options. The rest can be discarded; the game will regenerate the files and folders as necessary. ↑ Set exceptions in your antivirus Your antivirus blocking the game from starting can cause this issue as well. Look for any recent actions involving Sims 4 or the EA App, and set exceptions/exclusions as necessary. The exceptions should be for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the Bin folder they're in; set one for EADesktop.exe as well while you're there. If you use Memory Boost (still in beta and opt-in only), set an exception for TS4_x64_fpb.exe. This article has instructions for Windows Defender and a couple of common third-party programs: https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html If your antivirus isn't covered, consult the publisher's online documentation for instructions. A search for "[antivirus name] set exception" will probably find a user manual. ↑ Change OneDrive settings If OneDrive is running on your computer, whether you use it or not, it can block Sims 4's access to Documents and cause this error. First, try pausing syncing. Right-click the cloud icon in the lower-right corner of the screen, or sometimes hidden in the Tray (^ icon), to see the option: If this helps, the underlying issue is OneDrive, and you may want or need to adjust your settings accordingly. You can choose which folders to sync, stop OneDrive from syncing your Sims 4 folder or all of Documents automatically, or get rid of OneDrive entirely. Please see this guide, specifically the "I don't want OneDrive to sync my files" and "I want to get rid of OneDrive" sections, for further help: [CURRENT ISSUE] Sims 4 saves/user content disappearing (PC) | EA Forums - 11838402 ↑ Update your graphics driver Some users have fixed this issue by updating an old graphics driver. If you know how to do this on your own, go right ahead. To find the current driver version and date, click Windows key-X, select the Device Manager, expand Display adapters, right-click the name of your GPU (the dedicated card, usually Nvidia/AMD, if your computer has two), and select Properties > Driver. If you update through the Device Manager, which has an Update button in the menu, you will probably get a slightly older driver than the most current one. This is fine for testing purposes, and this driver may still fix the issue; just understand that you won't necessarily be up-to-date, and you may be told you already have the current version when you do not. To get the most current version, go to the driver downloads page hosted by the manufacturer of your GPU. If you don't know how to do this, or you'd like help or confirmation before proceeding, or trying to install the driver you've downloaded throws an error, please reply to this thread. Include a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons. ↑ Clean Boot A clean boot is the process of temporarily disabling all nonessential services on your computer, including some that may start with Windows and perpetually run silently in the background. (It is NOT a clean install of Windows; I am not suggesting you erase your data.) The idea is to see whether any background process is interfering with Sims 4. Here's how to perform a clean boot: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described. When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again. Don't open anything other than Sims 4 and the EA App while testing, not even a browser window. If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue. If the game freezes or crashes in a clean boot, please try again, except with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. Uncommon causes These have been the underlying cause for a few uses but don't appear to be major contributors. Still, if any apply to you, try the suggestions. Disable Game Mode and Game Bar: Both of these settings are under Windows Settings > Gaming. DirectX 9 mode: Sims 4 now defaults to DirectX 11 mode on most computers. To force DX9 mode in the EA App, open the App game library, click Sims 4 > Manage > View properties, add -dx9 to the box, and save. If you play through Steam, open your library, right-click Sims 4, select Properties > General, and add -dx9 to the Launch Options box. Windows insider build: For certain other EA games, a couple of updates to the Windows beta build can trigger this error. I haven't seen this apply to Sims 4 yet, but if you're running the insider build, please see the accepted solution of this thread. Conflicting software: For other games (not Sims 4 as far as I've seen), MSI Afterburner or RivaTuner Statistics Server can trigger the error. You can close all unnecessary apps in the Task Manager; be sure to check the background processes list as well. ↑ New admin Windows account It's possible that the problem is caused by a setting or broken permissions in your main Windows account, and the fastest way to test this theory is to create a new account. It must have admin rights (not a standard user account), and it must be local, as in, not connected to your Microsoft account. The account name can only contain letters from the Roman alphabet and numbers, no special characters, accents, or anything else that isn't standard. To create a new account, open Windows Settings > Accounts > Family & other users, click "Add someone else to this PC" (under Other users, not Your family), click "I don't have this person's sign-in information," then "Add a user without a Microsoft account." Choose the username and password, answer some security questions, and you'll see the new account. Click it and select "Change account type" to make it an Administrator account if it's not already. It should say "Administrator - Local account" when you're done: Click ctrl-alt-delete, select Switch user, and sign into the new account. Then open the EA App (and Steam or the Epic launcher if applicable) and try to launch Sims 4. You shouldn't need to reinstall anything. Your saves and other user data won't be available, but that's fine for the purpose of this test. If Sims 4 works in the new account, it means the problem is contained to your old account. You can simply continue playing in the new account if you want. For any saves or other user data you'd like to transfer to the new account, sign into the old account again and copy the relevant files to C:\Users\Public. This folder is accessible from all user accounts; you can grab the files from there once you're in the new account. If you'd like help fixing your old account, please see below. ↑ If nothing else in this guide helps or applies to you, OR if Sims 4 only works the new admin Windows account but you'd like to play in your old account, try the other steps listed in this thread, which is for a distinct but sometimes related issue: [CURRENT ISSUE] Sims 4 Unable to Start, Already Running | EA Forums - 11818313 If those don't help either, please reply to this thread. Let me know whether the new Windows account worked. If it did not, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons. ↑
Build progress doesn't save, has disappeared when I return to the build
I play on a PC Use Mods and CC, but I have turned them off, and the issue continues I have recovered the save files, but the issue continues I have repaired the game, and uninstalled and then re-installed it, but the issue continues I have moved my Sims 4 folder to a drive with more storage and tried creating it as a backup, but the issue continues. The past two weeks, I have been experiencing an issue whenever I'm in build mode. I make progress, let's say I decorated an entire kitchen. I save the game throughout and later exit the game, and back up that recent save. I return to the game the next day, that kitchen has gone. I am at a complete loss, as I have no idea what else to try. I have tried building on a different lot, in a new save file, but it still occurs. I have been working on an apartment block for the past 3 months, and now I cannot continue building it, which is extremely frustrating. My tray files and save files are up to date, and there is a new save file when I save the game, but the recent progress doesn't appear in the game. To make matters worse, I can't even play in live mode as every time I try to load a household, I'm sent back to the maps! I'm aware lots of people are having this issue, which is why my problem with building is my main struggle, as there's basically no point in loading the game up, as I can barely play it. Note from EA_Solaire: Hello all, If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)? If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 Thanks!
[AA] 'Go Fishing With...' IF causes IF to get stuck in infinite fishing loop
Sending a child to "Go Fishing With..." their imaginary friend will cause the friend to get stuck in infinite fishing loop. This happened to me specifically on sylvian glaive hidden map but it may occur with any fishing locations hence why I reported it in the wording I did. it basically prevents the child from "Sending Back to Imaginary Land", when they go to abort fishing (which is usually classified as an "Infinite Duration" activity, I'm guessing because Imaginary Friends don't technically have needs they will never "break" from the activity, and any attempts to manually cancel the activity are unavailable for uncontrolled sims) For anyone else having this bug, at the same time I discovered it I noticed a workaround: Bring the child's Parent to the lot the child is in Switch Control to the parent Drag and drop the Child's "imagineMe Doll" into the childs portrait so it goes in their inventory Leave the map as normal Edit By crinrict: Added Tag to Title, Adjusted Title
