New Computer - Cannot Access Sims4
I had to get a new computer because of Windows 11. EA recognises me and admits I have purchased Sims4 plus addons. However, I cannot access Sims4 to play the game. I did the download but it just sent a link to open my account, whereas I had hoped it would send the icon to enable me to play the game. How can I access the game? I will be upset if EA games expects me buy everything again because Microsoft forced me to buy a new computer. Any help would be greatly appreciated. Thanks.
Sims 4 and Steam Family Sharing
I bought my copy of Sims 4 through Steam, where I have family sharing set up. I shared the game with one of my kids to allow them to play it on their PC, but it will not start when they are logged into their Steam account. If I switch to my Steam account, the game starts. How can I get this to work?
edge scrolling
I recently got a new PC laptop windows 11 and re-installed all the packs and stuff I had from old PC laptop windows 10. The edge scrolling feature doesn't work, so doing anything with the game is terribly frustrating. Please say you have a fix for this problem. In game options both sims3 and four cameras are checked.
sims 4 goes black then goes back game screen
idk what is causing my sims 4 to go black screen than back to game, it only does it when it is charging. i tested fortnite and it doesnt do that when its charging. can it be a mod? i updated my graphics driver on nvidia g force and on the laptop. it only works when its not charging. i have a msi katana
Sims content not downloading
I just bought sims 4 packs with the Christmas special but they won't download and there in the back of the line after ones I already purchased and have also not downloaded. It jumps to 96% stays there and after about 30 seconds it says try again in a little while. I have a years worth of sims4 stuff waiting to be downloaded. Please help! I have cleared my cache restarted the app, restarted the computer, I even restarted the internet.
EA app does not recoginze external hard drive
I've seen a lot of people playing The Sims on an external hard drive and decided to try it out myself. I have the Seagate Portable 2TB external hard drive HDD and I made sure to erase the hard drive and change the format to Mac OS journaled. I made a copy of my electronic arts folder on the hard drive and changed the download destination, but every time I try to download the game the EA app says the folder does not exist. Just wondering if anyone else had this problem and how could I go about fixing it.
Stuck On Loading Screen Forever After Fresh Reinstall
I have tried posting on the EA Help forum (https://answers.ea.com/t5/Game-Issues/Problem-with-CAS/m-p/14362642#M24724) but have not been able to fix the problem. Basically, my game was taking forever to load into a save, and this hasn't happened since I updated both the game with Life and Death and updated to the new Sequoia OS for Mac. I am not sure if this is the cause, but this is when I noticed it was taking forever to load any of my saves. I do not play with CC or mods because I don't want to deal with any risks for corrupted files. I also have all the add-on content installed. Solutions I have tried: Deleting "The Sims 4" folder from my files to regenerate a new folder Deleting cache Going offline Checking system specs: I'm on 2022 MacBook Pro running Sequoia 15.2, Apple M2, 8 GB memory, and have about 93 GB of storage available and use the cloud. I have the game installed on an external hard drive with 5TB. This hasn't been an issue prior to the updates. Repairing the files on the EA app None of my anti-virus programs are blocking EA or The Sims 4 Uninstalled the game, and reinstalled it Uninstalled EA app and reinstalled it Basically, once I start the game, I'm prompted to go to CAS to create a character. I just randomly create one and then once I press the checkmark to save the family and move them into a neighborhood... nothing. It just goes to the loading screen and plays the music for more than 20 minutes. I give up and force quit the program. During this process, there have been only 2 times out of the many times I have started a game with a new "TS4" folder, but it gets stuck on a loading screen again after saving and starting a new a save. Since then, I have reinstalled the game three times and no fix. I just tried it again after the third reinstall and after creating a family, it's just stuck on the loading screen. Prior to the updates and Life and Death install, it would take less than 5 minutes to load into a family, which is why I think this could be update-related. Also, I noticed that if I go into Mission Control, there are multiple windows generated even though The Sims 4 is not running. I am not sure if this is related to the issue but this is something I have not noticed before. I have attached screenshots of this on this post. I am really frustrated and would really love to play this game that I bought. Anyone have any suggestions? I have tried everything that I've found on Google, EA Help, and Reddit and nothing has worked. Please help.
Cursor jumping to corners of screen
I just got a new PC yesterday (it's the same PC and software as my previous one just a new version). I downloaded the AE app and reinstalled the game with all the add-ons and had no issues while playing until now. Everything on my PC works as should with no issues except when I boot up the game. My cursor is constantly jumping to a random corner of the screen and I can't control it, whether I'm on the main menu, in settings, or in game/build mode. I've already tried restarting my computer, repairing the game, and restoring the default settings. Does anyone know why this might be happening? And what can I do to fix this?
Stuck
Please Help…..Sims 4 won’t let me update, repair or uninstall on EA App. Clear Cache + Completely Deleted App w/ Reinstall. I’m still getting Game Update Required. It will not allow me to repair or uninstall game on app. Trashed everything on MAC pertaining to Sims 4 and still nothing. It’s been almost 2 weeks since I’ve been able to play online and/or offline. Help me
