Forum Discussion

RetroRetos's avatar
RetroRetos
Seasoned Novice
10 days ago

Apex Legends 100% CPU usage

Started playing recently after taking a break, game was running just fine with some frame drops and freezing that last for a bit (1-3 seconds).

After some time game started freezing more often in-game as well as in lobby, i have never had this issue when i was playing S22 and previous seasons on DX11.

Task Manager shows System ( ntoskrnl.exe ) process using 30% of CPU while running the game potentially being caused by the Anti-Cheat, COM Surrogate process sometimes also takes 30% of CPU but quickly drops back to 0-1%.

Following 4 screenshots:

  • 2->4: Task Manager
  • apexrtss: RTSS screenshot while in-game

My CPU: Intel Core i5-7400 4 Cores 4 Threads 3.0 GHz

Other people also experiencing the same issue have a Core i5 4 Core 4 Thread CPU, if you also experience this issue please specify your CPU in the replies.

Really hope this issue will be resolved quickly.

2 Replies

  • RetroRetos's avatar
    RetroRetos
    Seasoned Novice
    18 hours ago

    [Update] While playing VRChat ( also Easy Anti Cheat protected game ) the same issue happens there too meaning that the issue of System process and COM Surrogate CPU usage is with Easy Anti Cheat as a whole. EA_Mako Any possibility of passing this info to EAC team?

  • xyberplayer's avatar
    xyberplayer
    Seasoned Newcomer
    7 hours ago

    I play on the i3-7100 which as a 2 core 4 thread CPU and started Having the same issue but because my CPU is much weaker i have way too many stutters even in the lobby. The stutters in the lobby stops after like 5 to 10 mins of waiting. It has been about a month since that issue and they are investigating it (supposedly) as stated here: https://trello.com/b/ZVrHV38P/apex-tracker

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.36,804 PostsLatest Activity: 6 minutes ago