Refund
Hi i ordered ea fc 27 standard pc today uk time at 16:09 on 23/10/2026 order number #1006017371774 however have decided i want to get a refund i have not downloaded the game or launched it and went to the ea site refund tool however the game was not there so i checked orders to ensure i had ordered it and i had. i then went onto the website and tried multiple ways to contact support all to no avail as an ai chatbot would continously direct me to forums and when i would say this is not helpful i would simply be kicked off the chat finally when i found a sort of ticketing system it turned out to be a self service thing which would not submit my complaint... please help15Views0likes1CommentPenalty dispute pending but shows as fixed bug.
Hello, I need assistance with an existing penalty appeal, case #256272579. My case appears as Pending under Cases/Penalties, but when I click Review Case, it shows as Fixed. This discrepancy prevents me from submitting another appeal. I dispute the coin-transfer allegation and have never transferred coins between accounts. Could you please advise how I can get this status issue investigated and have my case reviewed by the appropriate team? If this cannot be handled through live chat, please provide the official email or web form for further review.... I strongly believe the coin removal on my account may have been a mistake, and I kindly ask for a manual review. I enjoy trading on the transfer market and have never knowingly purchased coins from third parties. I earn my coins by buying low and selling high. I believe the issue may have been caused by trading Santiago Bueno cards. One version associated with the Premier League was worth around 6,000 coins, while another from a different league was worth around 750. I noticed this price difference, invested my own coins, and made approximately 70,000 coins through trading. I never intended to violate any rules. Ultimate Team brings me joy during difficult times, and losing my coins has been genuinely upsetting. Please review my transfer history and reconsider this action if my trades followed the rules. I appreciate your time and understanding. Thank you.Solved39Views0likes4CommentsGallery Token Glitch
I finished Auxerre S set in the gallery and was supposed to receive 28 tokens , it says that it’s completed, I even received the kits as rewards but the tokens didn’t get added to my balance , not sure what I need to do now because I’ve tried exiting , closing game , changing players but none of it has worked, can anyone help?8Views0likes0CommentsChemistry / SBC challenge
If a player is bought from the transfer market and I am not the first owner, will this affect the chemistry in SBC?. I tried 5 leagues 6 nations SBC challenge and despite the pairs are same country, league, club their chemistry is not full and total chemistry is only 23. Will playing with that team improve their chemistry? Please see attached. Thx.Solved21Views0likes2CommentsCareer panel blank red and white sims on a new game no mods
I’m having multiple issues with The Sims 4, and I’m hoping someone can help me figure out what’s causing them. My biggest problem is that my Sim cannot find a job. When I try to open the Career panel, it doesn’t work properly, and the option to find a job is missing. I’ve also experienced other issues with the game, including Sims appearing red and white with question marks, missing custom content, and the game closing unexpectedly. Here is a list of the problems I’ve experienced: The Career panel is not working correctly. My Sim cannot find or select a job. Shift-clicking my Sim to use cheats, such as Make Happy and Modify in CAS, stopped working. My Sims have appeared red and white with question marks. Some of my custom content, including clothing and skins, has disappeared or stopped displaying correctly. My game has frozen and closed on its own several times. Better Exceptions reported a UI exception involving interactions with an invalid category ID. MC Command Center reported a Last Exception error related to potentially broken or outdated mods or custom content. Here is what I’ve tried so far: Disabled mods and restarted the game. When mods were disabled, Shift-click interactions started working again. Deleted the Lumpinou RPO Collection files after receiving errors. This helped restore my Shift-click interactions. Updated **bleep**. Deleted several traits and removed some custom content. Checked Better Exceptions reports and looked for outdated mods. Removed my skins folder after experiencing red-and-white question marks and game freezing. Uninstalled and reinstalled The Sims 4. Renamed my Sims 4 folders to separate my original files from the newly generated folder. Unfortunately, I still haven’t been able to resolve the Career panel issue. I have a lot of mods and custom content installed, and MC Command Center previously reported approximately 1,545 ID conflicts. I’m not sure whether those conflicts are related to the problem. I’m trying to determine whether this is caused by broken mods, conflicting custom content, corrupted game files, or a game bug. My questions are: Has anyone experienced a Career panel that won’t open or a Sim who cannot find a job? Can conflicting traits or custom content cause this issue? Could the reported ID conflicts be responsible? Is there a way to identify the specific mod or file causing the problem without deleting all my custom content? Since I’ve reinstalled the game, what should I test next before restoring my original Mods folder? Any help or advice would be greatly appreciated. I’ve spent a lot of time troubleshooting, and I really don’t want to lose my saved games, Sims, builds, or custom content. Thank you![AA] Is there a guide to triggering formative moments?
I am trying to get my child sim to achieve all the formative moments, and so far she has 24, but I know that is less than half of them. There are some formative moments that I don't know how to trigger, such as "Be Inquisitive about Health". She has played with the doctor set several times; I even bought a second set, but there is never an option for her to take on this formative moment. When I click on her to get her to "take on a formative challenge", it often says that there are no new ones available for her. Is there a guide somewhere to how each formative moment can be triggered (I'm not talking about how to achieve them once they have been triggered)?EgonVM's Ultimate NPC Making Guide 2.0
So yeah, due to how these forums work with the spoilers, the original guide is somewhat messed up and updating it would result in loss of information. So, after some consideration, I've decided to make a V2.0 thread on it, using the similar approach to the List of Traits with link trees and each pack being in its own post (so it is collapsible). This thread will have two main posts under which I'll post the info. Please do not reply under them. You may reply to this post or other replies (including mine). Links to important replies: NPC Making List Additional Guides But how does it all work? Basically, if you ever wanted to make custom NPC sims, good news is that most of them can be done without any mods. The main cheats you are going to require are those: testingcheats on traits.equip_trait [trait_codename] careers.add_career [career_codename] In the guide, there are 5 types of "difficulties" I'm going to use (and emojis I'm using with it): 🔷Played-Friendly - These ones, usually traits, can not only also be taken from sims the Played Households, switching to the household the sim is in won't make them lose their NPC status. 📝Simply Assign a Career/Trait - These will lose their NPC status when you play with them. The usual way of making those is by making these sims, equipping them with the required traits and/or careers, then evicting them. 🏙Location-Based Career - Unfortunately, this is where the career location matters, and it is the venue they'll be working at. As to my knowledge, there isn't any way to set a career location to a sim without mods, the best bet here is to modify sims already working there or make one of the custom sim unplayed and hope they'll appear in that role. 🔻Must Be Unplayed - You may assign a required career and/or trait, but they'll won't appear in the role until you set the household to be unplayed. 👨👩👧👦Out of Control - Welp, these sims are chosen randomly from a broad selection. No way to influence the game to pick the sim you want... And in addition, these emojis represent the following: ✅️ Must have, meaning that your sim must have that skill, trait, career etc to appear in this role. 🟡 Optional, meaning that your sim can have it for the game to consider them more for the role, but they don't need to have it. Sometimes used in sub-types. ❌️ Mustn't have, meaning if your sim has the skill, trait, career etc, the game will never place them in the role even when all other conditions are met. ❕ Splits into sub-types, meaning that for the sim to appear in the role, they must meet at least one of the requirements in the following list below for the game to consider them. Ghosts and sims that are currently at work are usually excluded. In addition, this list shows the sims that will be excluded from the most of the roles: I've also decided to bring out templates too. These are not important when making NPC sims, but are rather some interesting side-info on how sims are generated for the role by the game. So yeah, look at the list and have fun making your own NPC sims!184KViews43likes477CommentsDo we have the right to know the fate of the hacker we reported
Do we have the right to know the fate of the hacker we reported, or is the report and supposed investigation a lie? I’ve encountered a bunch of hackers since the start of the game and reported a lot of them. But then I get a thank-you email telling me that because of company policies, they can’t tell me the outcome of the investigation? This is unfair and makes us feel like the company doesn't impose any penalties and just mocks us when we report things. The most important thing is that in this match I faced 6 people using the same cheating method, which is controlling 10 players from my team, and every time the ball goes out or a goal is scored. ... Don't I have the right to claim compensation from the company when I report any FUT Champion hack? I don’t work in security for you; I report it so that I can get compensated for these cases, which are basically errors in your protection system. I reported 6 cases of cheating in FUT Champion and in the last case I asked for a clear compensation, whether it was packs, FIFA points, or FUT tokens. In the thank-you message that comes two days after reviewing the case, no compensation is mentioned. Does the compensation also go against your company’s policies? I’ve attached one of the cases for you to check.29Views0likes1CommentCONFUSING BAN TIME
I got a mail that says "Your account's online access to EA SPORTS FC™ has been suspended for 28 days." But when I check the penalties section on EA Website it says the ban is permanent and I already tried to communicate with EA help but they are not answering neither. So I just want to know if I got banned for 28 days or permanently. Thank you in advance for your answers for EA Staff and Other members that had the same issue.Solved144Views0likes4Comments