EA, Stop Ignoring Us: Xbox and PSN Accounts Stuck on Unrecoverable EA Profiles
This is a collective appeal on behalf of the many users who have, over the years, experienced the same recurring issue – and still have no solution. The problem is simple but severe: Players lose access to their EA account, and as a result, they are unable to unlink it from their Xbox or PS profile. Without EA's help, they are permanently locked out of using EA services on Xbox/PS. And EA Support has failed to provide effective assistance. We are not talking about isolated incidents. This is a widespread and years-old problem, affecting hundreds (if not thousands) of players. It continues to appear regularly in EA Forums, Reddit, Microsoft and Playstation support threads, and gaming communities. It’s time to acknowledge that this is not a user mistake – this is a systemic failure in account management and support policy. The Problem Xbox and Playstation profiles often become automatically linked to old EA accounts – sometimes accounts that are no longer accessible, deleted, or tied to an email that no longer exists. Players cannot unlink the Xbox/PS profile from the EA account unless they verify the original EA account. If the user has no access to the email or recovery methods (due to age, lost credentials, or deactivated accounts), EA support refuses to help. Microsoft/Sony confirms they cannot unlink EA accounts on their end. EA's stance is rigid: “No verification, no unlinking.” Even if the account is clearly inactive or the user is verified through Xbox/PS->Origin credentials. Support tickets are often closed without action. Chats end with no resolution. Users are passed between departments, but nothing changes. Recent Example (May 2025) Just yesterday, I posted the following here on EA’s forums, and it summarizes the problem: “I can't unlink my Xbox account from an old EA account that I don't have access to anymore. EA Support told me there’s nothing they can do. I just want to play EA games again, but I’m locked out of all online services because my Xbox is linked to a ghost account.” Full Post Here This is not a one-off. It is one of many. What Players Are Asking For We are not asking for special treatment. We are asking for a realistic, user-focused solution to a well-known issue. Specifically: A process for unlinking Xbox or Playstation accounts when the original EA account cannot be recovered. This could involve verifying identity via Xbox Live/PSN data, Xbox/PS account ownership, or linking proof. Better support escalation paths. Not just canned responses and auto-closed tickets. Real human review for unresolved account access cases. Transparency on what can and cannot be done. Many users are told “there’s nothing we can do” – while others manage to get unlinking done after dozens of failed attempts. The policy is inconsistent. The Bigger Picture Many affected users have: Lost access to EA Play/Game Pass benefits despite paying for them. Abandoned EA games completely because the account issues make playing impossible. Created entirely new Xbox/PSN accounts, losing years of progress and purchases. Spent hours or days dealing with EA support without a single result. We are asking EA to take responsibility and implement system-level fixes. This is a trust issue. Players who lose access to their EA account should not be cut off from Xbox/PS games they legally own or subscribe to. Supporting Evidence: Community Reports Date Source & Link Summary May 16, 2025 EA Forum User unable to unlink Xbox from old EA account; EA Support states "nothing we can do". April 2025 Microsoft Community Xbox Gamertag linked to an old/unknown EA account; EA will not unlink it, stating the account is deleted. April 2022 Microsoft Community EA refuses to unlink Xbox from deleted EA account; GDPR request ignored. February 2021 Reddit - r/Xbox EA demands code sent to inactive email; user locked out despite valid Xbox account. Early 2021 Microsoft Community User unable to unlink EA account; Microsoft confirms EA is sole authority. November 2018 Overclockers UK Forum Player locked to 10-year-old EA account; EA support unhelpful after multiple attempts. And many more... Final Call EA, this is a growing trust and accessibility issue. Gamers should not be permanently blocked from their Xbox/Playstation content because of a policy that assumes email access is forever. Technology evolves. People change accounts. But support systems must evolve with that. We urge you to: Recognize this as a longstanding issue. Commit to a workable solution for affected users. Respond to the community with clarity and action. This isn’t just about one player. This is about hundreds of us, waiting for a fair resolution. EA - in the name of all gamers - please fix this! Beruthien EA_AgentX EA_Bogdan Melcious EA_UltraSlide EA_Shrike EA_Cekiel EA_Chimere EA_Kat SimGuruPopcorn
Forever Free Packs for Everyone
The Sims 4 is a 10-year-old game with over 100 DLC packs (110), and EA will likely keep releasing more for years. Competing life-sim games like Inzoi and Paralives offers much of this content in their base game. For example, Inzoi can provide content equivalent to 30–40 Sims 4 packs in its basegame for the price of just one expansion pack(40$) and we already have 21 of them. To stay competitive and keep players engaged, EA should make some older packs permanently free—such as Seasons, Cats & Dogs and Get to Work. Giving 2–4 free packs from each pack category would greatly benefit new players so they can complete other packs without pirating. For players who already own these packs, EA could offer new Kits free for a month (like they did with Desert Luxe Kit when The Sims 4 became free). I think forever free packs should be; 2 expansion packs -> seasons, cats and dogs (out of 21 eps) 2 game packs -> dine out, get to work (out of 12 gps) 4 stuff packs -> cool kitchen, bowling night, backyard, spooky (out of 20 sps) 5 kits -> throwback fit, industrial loft, blooming rooms, carnaval streetwear, moonlight chic (out of 43 kits of excluding 12 creator kits and 2 spongebob kits, total 57)
Mermaids occults revisited
Mermaids occults revisited Love the mermaids but I felt like they gotten the short end of the stick like the aliens not having a skill tree The skill tree The tree level should go from Sea witch 5th level sea witch once u hit this level u will be able to stop aging at the young adult stage u can turn sims into mermaids u can make deals with sims u can give and take a away buffs u can age or turn a sim young again or u can give an occult level up or lowering there level by making deals u can take a buff or occult from them as payment adagardis 4th level the adagardis can Influence more then one person with there singing making them flirty or whatever emotion you want them in u can make the start fights over u or u can make them end a relationship that they are in or help them in that relationship u can also influence there friendship or romance gages nereids 3rd level nereids have the ability to influence the weather making it rain thunderstorm making it hot cold windy or snowing u also have weather powers u can make Little rain clouds over sims or thunder clouds u can make it rain or snow inside or outside and u can freeze sims in a block of ice and hold them in there until u decide u want to let them out or make a water ball to trap a mermaid in there until u want to release it or not Siren 2sec level Sirens the can sing lure people to the water to drown them have influence over there emotions making them flirty ur singing can give them buffs or if u kiss the sim u can make them dehydrate them or can make them breathe under water longer or summon the kraken to drown them Mermaid 1st level Mermaids they step foot in the water and they turn they can call upon fish and dolphins can Savage in the ocean The witches flask When ur making a deal with the witch the witch will take something from u a buff or maybe a occult level or maybe just take ur occult away it will be random or of the witches or ur choosing and let's say if a sim gets one of the witch's flask like let's say if a sims vampirism in there and if there max out the sim gets all of the ability unlock or if there was buff in the flask they will get that buff The payment U can sell ur soul or give her or him ur buff or they can age u up or lower ur occults level down or take ur occult or it could be random depending on the price or on the witch there a good witch and a bad witch (need cauldron) Cauldron Like the wizard u can make potions to help sim breath under water longer or make an air bubble around the head for 30 mins or less u can also use the cauldron as a looking glass to watch the sim that owes u payment and to summon the sims or mermaids or bless or hex a random sim depends on u Good witch bad witch The good witch can cure any illness and cure an occult can give traits buffs and if there is a willing occult to give up there abilitys the witch can transfer to u if willing and can age or make them young again for a fair trade and if the sims die they can bring them back to life and if they past on they can bring them back from the other side but that's in the heaven and hell dlc idea I have if u want to go look lol Evil sea witch u can make deals contracts they can take buffs or traits or force to age u up or even taking ur soul or ur occult turning u back to normal or lower ur occults skill level and if u want to turn into occult u would have to kidnap a sim and the witch will steal the occult and give it to u for u soul and can also bring back the dead sims or the one that past on to the other side but need heaven or hell dlc idea I have on my page lol If u have The Seasons expansion U can use water ball to hold the mermaids in place so they can't swim away wind ball could hold a sim in place when ur underwater so they can breathe and with the ice u can freeze in place until u decide to let them go Hydration gauge And the meter will be the same with the hydration with the hydration washing ur hands taking shower swimming that will keep full which we know but if u kiss a sim u can drain all the moisture making them them dehydrate and feeling up ur water gauge it won't kill the sim it would just make them thirty which will an hydration option if u want to use it Mermaid tails Like how they have mermaid tails they should make some fancy octopus legs or shark tails and also have some fins on the arms and back or maybe cheeks with some gills and hand webbing as add-ons The bottom is for the for the Angel and demon occult dlc idea I had go take look at it and tell me what u think Mermaid inspired angel *Scales with Iridescent Sheen*: Shimmering scales that reflect light like angel wings, giving them an ethereal appearance *Aquatic Wings*: Instead of traditional wings, they have flowing, fin-like appendages that allow them to swim and glide through water with ease. *Oceanic Halo*: A soft blue glow surrounding their head, representing their connection to the ocean and its secrets Mermaid inspired demon *Scales with Smoldering Ember*: Dark, fiery scales that reflect the glow of hellish flames, giving them a menacing appearance. *Infernal Fins*: Instead of traditional wings, they have sharp, jagged fins that allow them to slice through the water with deadly precision. *Dark Tides Aura*: A mysterious, dark purple glow surrounding their head, representing their mastery over the darkest depths of the ocean and its hidden terrors.Sims 4 Ocean Exploration expansion pack [Aquariums, scuba diving and houseboats]
Underwater Diving areas There are underwater diving areas that Sims can explore and that are interactive and actually visible to the player. Players can find treasure chests, explore underwater caves or sunken shipwrecks, harvest seaweed and catch fish swimming around. The fish that have been caught can be brought to the surface and exhibited in an aquarium. There is a scuba diving skill. The higher the skill level, the longer a Sim can stay underwater and the less depressurizing time a Sim has. Aquarium There is an aquarium in town that you can stock with fish and other marine life like colorful sea slugs. These can be caught while scuba diving. There are giant aquarium tanks that you can stock with fish. There is an aquarium tunnel object that Sims can walk through, and it can be stocked with fish as well. Aquariums are a new type of community venue. There are saltwater tanks (with corals and rocks) and freshwater tanks (with kelp and wood branches) Houseboat Houseboats are a new type of home that Sims can live in. Houseboats are editable in Build Mode like a regular lot, except you can't add a basement. Whale watching There are whales jumping out of the ocean that you can go watch with your houseboat. You can offer paid whale watching tours or diving tours with your houseboat by clicking on the tourist information center. Driftwood furniture Collect driftwood at the beach and craft new driftwood furniture using the woodworking table from base game and Handiness skill. Expanded mermaids Mermaids should get their own skill tree like all other occults and more scary looking like Sirens. Sirens could also be a new type of occult. To expand Mermaids they should get… Aquatic ears New mermaid tails Seaweed hair Fish scale skin tone that makes the whole body have fish scales Barnacles on body Scaly arms and legs while on land Fin on head (instead of hair) Sims can become a Siren by getting bitten by a Siren. (Like vampires) Mermaids/ Sirens can drink blood like vampires, but don‘t need to More fish-like appearance Fish-like eyes Freezing abilities Stronger manipulation powers The Siren/ Mermaid skill tree New collections Sea slugs: Verco's nudibranch Black-margined sea slug Leaf sea slug Clown nudibranch Orange side-gilled slug Chromodoris nudibranch New fishes (Saltwater fishes) Harvest edible seaweed Seaweed grows underwater and you can harvest it and eat it. Shipwreck Exploration There are underwater shipwrecks that you can explore, unlock doors by finding keys in storage chests, by being gifted keys from a local Sim etc. Metal debris blocks paths. Sims must use a sledgehammer to break through metal debris. Requires Fitness skill. Sharks live inside these shipwrecks and your Sim needs to hide from them.Theres nothing to do?
Why keep asking for feedback when you’ve listened to nothing that literally EVERY player has been begging for for years? You can’t even progress at your own pace, you finish all the boring easy challenges and have to wait for them to refresh the next day! Into the same soulless boring challenges on repeat! No story mode, fine. Didn’t listen to what anyone wanted and gave us an AI bot instead of pros, fine. But where are the game modes? Where is hall of meat? Where is skate? Where are death races? Where are any of the online MODES? Where is the mega park at lesst? Also regarding customisation why can’t we even get jewellery, tattoos, decide how to wear hats & hoods etc. everything we had on old skate games. The actual gameplay and physics is great but EVERYTHING IS MISSING!! Sorry but we waited 15 years for this game, this feels unacceptable.
I've missed you all!
Hi Simmers, I just thought I'd share something personal. Two years ago, I was in a coma and woke up completely paralyzed. During that time, I missed The Sims — and this community — more than I can express. I had to stop reading the forums after a few months because it was just too hard. The Sims community has always been such a big source of comfort and a creative outlet for me. Yesterday, for the first time in over two years, I was finally able to play The Sims 4 again. I actually cried during the loading screen. Like full on runny nose, headache inducing crying. LOL It was like coming home, or getting a tiny part of the old me back. My birthday is coming up next week, and I’m so incredibly happy to not have to miss out on my favorite birthday tradition again this year. I'm gonna grab a slice a cake and burn some poor sims house down LOL I’ve really missed being part of this community. I probably won’t post much since typing is still difficult and painful, but I’m so happy to be here again — even if I’m just quietly lurking in the background. 💛 Thanks for being here. cass ps, can someone give me advice on what to start saving up for? I missed 4 (ish) expansion packs and tons of kits and stuff. Recommendations please!
Misleading promo images in today's (Sept. 18th, 2025) Game Update Announcement
I'm sorry, but this photo is completely misleading and causes confusion when coupled with today's patch notes. I understand the need to promote a new pack that is launching soon, but there is a time and place for everything, and decisions like this just create false expectations in the community. Please limit promotional photos to articles promoting new packs. Keep photos in the game update announcement on topic please. Failure to do so just causes negative reactions to spread in the community like wildfire. Edits: The new Playground Venue is also misleading, and appears to be engineered to sell DLC. It's not rewarding or fulfilling gameplay on its own, and has interesting design choices (number of playground equipment required) to say the least. Please consider lowering the requirement of playground equipment. Thank you! 💚 Sources: EA Creator Iron_Cgull on Twitter: This EA App notification is implying the modular playground's in the free update? News article from The Sims Resource: This New Sims 4 Feature Exists Just to Sell You a DLC Reddit Post from a Software Developer: Base Game Playgrounds are SAD And thanks @DizzyDee-K for starting a second feedback thread!
The Catfishing Situation
Time and time again, this issue is probably raised—catfishing in the online Gallery. Dun-dun-dun? ♪ I know this has probably… most likely— definitely been brought up by many, many players on multiple threads and topics by now, across different platforms. But seriously, it has been going on for years. And with Lovestruck, I was hoping it’d have been remedied by with the implementation of the in-game dating app (for legal reasons, these are not real people on the app, okay?), Cupid’s Corner, distributing Sims from the Gallery. For the sake of anonymity—and they do not deserve recognition anyway, but they, and we, know who they are—I have removed any trace that may identify these creators. Except for SIMS4DENISE, she’s cool, and she makes Sims and households without CC. However, I have kept the uploads their household name and description preview: “pretty girl”, “base game”, there’s even a user who is apparently an EA Partner. I don’t think it’s good that they represent or are some sort of partner for the game to be uploading misleading Sims, exploiting and bypassing the CC-tagging system. And yes, I have individually checked all Sims above by importing them to Create-A-Sim to see if they are the same Sims we see on their thumbnails, take my free download, I guess. :-P For example, and an honest ( but slightly deceptive) one at that, this Sim has her description vaguely crediting the CC used to make her look the way she is in the thumbnails. I say “vaguely” because they’re actually just the CC creators in hashtag form, not the exact mod names. One commented that CC was used and they are in the description if anyone’s confused. I made a reply to that which can be seen in the screenshot. (Shoutout to the people who misuse the hashtag #mccc_include by posting it in the comments.) Sure, this upload is honest about using mods, but if you notice, there is no CC-tag on the upper-left corner in the thumbnail, indicating that the uploaded Sim is modded. This allows them to appear in the regular page of the Gallery, specifically sorting the uploads to Popular Now and filtering only Households, without the need to tick the “Include Custom Content” checkbox, and effectively burying genuine vanilla/unmodded Sims—almost like SIMS4DENISE’s upload in the first image above. An example of a modded and properly tagged Sim is one of mine. I worked on him for a few of days. He’s based off of a custom-voiced follower (mod) for The Elder Scrolls V: Skyrim. I won’t upload him on the Gallery as I only want to share vanilla Sims and builds there, without mods. See the blue shield-style icon embedded on the upper-left corner in the thumbnail, that is the CC tag placed by default if any of the Sim in the household tray is modified in some way via mod/s. Same goes for builds that have custom furniture and decorations. Now here is the modded Sim that was used as an example, imported to CAS without any of the CC. It’s quite… Barbie, but I don’t honestly know what to feel considering that’s not how she was advertised presented in the first place—there are worse cases. Like the next one below the image on the right. (っ- ‸ - ς) Just a quick a mention to this somewhat vague and blurry reference to how we think they do this “trick”, on Reddit. P.S. It is not my post. Even I can’t quite understand how it works. This second example, it doesn’t even mention any of the CCs they used to “yassify” the Sim they made. Just a bunch of inappropriate hashtags forming a wall of text in the description. Some of them even mention packs that weren’t even used to create the teen Sim (yes, teen); among the hashtags are keywords like “sexy”, “hot”, “hot guy”… “girl”? And the use of their vague (I’m sorry, I love that word) tag, “defaults used”. If anyone says we could’ve just reported them, there’s not even a “proper” reason to report any of these uploads, only “Harassment or threats” or “Inappropriate Content”. The latter reason could be used, but there’s not enough grounds for the moderators to take down the reported upload, even with a written explanation as to why we’re reporting them in the first place. I honestly don’t know if the Gallery is even monitored at this point of the game’s lifespan. Please, a EA/Maxis dev or mod can correct me if I’m wrong on this. This thread shouldn’t just be a place to discuss this epidemic in the Gallery, it should also be where we should suggest how to eliminate this problem and put them back behind the modded page of the Gallery. One that I sometimes do is use the hashtag #WYSIWYG (What You See Is What You Get), which is used by Simmers who create vanilla (+ packs) Sims, strictly no CC included, unless some of the CC-users tries to slime their way into the hashtag. But that’s almost not possible as it’s sort of widely agreed that the hashtag is meant for no-CC uploads. Then again, what if we want to use other hashtags to find what we’re looking for other than #WYSIWYG but still unmodded? The Gallery’s search bar can only allow one hashtag to be used. If you wish to know the CCs I used for my properly tagged Sim, they are: Lane Hair by Peachibunnii I use the up-do version. Halo Default Skin by magicbats reposted by @polarmoon. Dazzling Light by Pralinesims Maxis-match default eyes. Custom face tattoo I cannot share. Sorry. (◞‸ ◟)💧 And, if you’re curious as to what he looks like without the skin and eyes overrides, and the custom face tattoo, here he is! (ﾉ^ヮ^)ﾉ*:・ﾟ✧ And to those who create the misleading Sims with CCs and bombard them on the Gallery, at least make them look presentable still when without the mods, the beautifiers, the yassifiers. And an ounce of shame, I guess? There are even Simmers I used to follow who formerly uploaded vanilla Sims—albeit copy-pasted with different outfits—with only custom poses that are now using CCs and obfuscating their existence to make their Sims look better (subjective). Lastly, I would like to thank you, the reader, for taking your time reading this piece. I hope my… personality(?) shines in my writing style, and that it didn’t—doesn’t—bore you. Alright, that’s really it from me. Ciao Bella Goth!
