[ARCHIVED] Crashing and Endless Loading
Introduction Crashes and endless loading can have many causes and therefore usually need troubleshooting. There are a few known issues which can usually be found in the bug forum. Check the compiled list for any known issues. To help you get faster help, please check the guide where best to post for your particular issues. It depends where in the game you have issues so posting in the right spot, speed up things. For more information on crashing on, please check out this thread: [FAQ] Sims 4 Crashes (PC) (the thread is a bit dated but still valid in it's core) or Mac Crashing When troubleshooting your save, make sure you work on backups. Always keep an extra copy of your houses/Sims/.. safe somewhere. Where to post If the tips below don't help, create a new thread in the tech forum of your platform and provide your specs: PC, Mac, Console If you have endless loading on console, please use this thread: [XB/PS] Endless Load Times Game crashes/endlessly loads before main menu Delete your Cache file. Also delete the scratch folder in your saves folder if there is one. Remove all your mods and test without them. Details here: PC, Mac Check the current Broken/Obsolete and Updated Sims 4 Mods thread in Game and Mod issues for known Mods/cc that crash the game. Make sure your computer meets the minimum specs. Be aware that they increase if you are using lots of packs, mods/CC Game crashes randomly Usually best to create your own thread in the tech forum of your platform (see links above) Game loads endlessly when trying to load a save game Remove all your mods and test without them. Details here: PC, Mac Check the current Broken/Obsolete and Updated Sims 4 Mods thread in Game and Mod issues for known Mods/cc that crash the game or cause endless loading. Use the load button instead of resume and see if the save loads this way. If it does, test other lots than your regular family to see if they load. If none of the families load, create your own thread for troubleshooting in game issues or post here in this thread. If it's a certain lot(s), see below. Game crashes/endlessly loads reproducible when loading a certain household/lot Remove all your mods and test without them. Details here: PC, Mac Check the current Broken/Obsolete and Updated Sims 4 Mods thread in Game and Mod issues for known Mods/cc that crash the game. Move out the family and test if you can visit the lot or enter in build mode when it's just the lot. Also test your family on a different lot/save Sometimes the game throws lastExceptions while you trying to load. These give give an indication on what's broken. Provide them when creating a thread. If your game crashes when trying to load a certain unoccupied lot, especially in build mode and for buildings that worked before Patch 1.103.205/184. please use this thread: Endless Loading/Crashing when trying to load a certain lot If your game crashes because of a certain family, please provide them in the gallery and create your own thread for troubleshooting in game issues or post here in this thread The map doesn't load and stays a white screen If it never worked and you are using T.O.O.L or other mods, make sure you have the newest version of those mods. If it worked and stopped working after you placed a lot in that particular world, please create a new thread as this issue is supposed to be fixed. The game goes back to the map when trying to load a household This behavior has multiple causes. You can read more info about it here: Loading a family just reloads the map. Most of the time you will get an error code but sometimes it just reloads the map. In most cases the game throws a LastException. Search both the Bug forum and Game/Mod issues if your error code already has a thread. The first two parts of the error code are relevant (For example 102:a0adad34). If there's a thread, check for solutions and if you need further help, post there. If you don't find a thread or you don't get an error code, create your own thread and post the LastException thrown (you can find the file in your documents folder. To upload create a rar file to upload or copy/paste the content in spoiler tags to your post). Current known issues Off the grid lot challenge keeps lot from loading/ Error 109:f967dc7f Endless Loading/Crashing when trying to load a certain lot LE: developmental_milestone_tracker.py/Endless loadingGame won't load household after new update
Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? The latest one What expansions, game packs, and stuff packs do you have installed? All of them except the star wars one and jungle adventures. Steps: How can we find the bug ourselves? I repaired the game, removed mods, and turned off the mods in game options. What happens when the bug occurs? When I open the game, it loads the play screen. It won't load a household, it crashes everytime I try to load the household. What do you expect to see? The game not crashing Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? I was playing often, making no updates then as soon as the large base game update occurred on oct 19/20 it now wont let me load the game.My Sims game wont load!
Whenever I try to play with my sims save it never loads. If I save it wont load and i lose my progress. if I go to manage worlds it will forever load. I checked and it's no problem with the mods-- just with the game. However when I made a new save it worked completely fine no problem. I really would like to play life and death in my old save so I really need this fixed.cant travel to or load other lots in specfic save
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? ⸱ㄱ⸰㘲⸵〱〳 - i updated my game to the latest version but it shows these symbols in the txt file. What expansions, game packs, and stuff packs do you have installed? everything Steps: How can we find the bug ourselves? attempt to load any other family or lot apart from my last played household OR after loading my household, attempting to travel to any other lot OR clicking on a random lot and attempting to visit it with a sim etc. once game has loaded, will become frozen in a loading screen. What happens when the bug occurs? game enters endless loading screen. music that usually plays when loading is done will still play but loading screen doesnt go away. plumbob continues to spin for hours the game doesn't even recognise that it is frozen. What do you expect to see? i expect other households and lots to load Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure I have tried everything. I have repaired my game, refreshed the sims 4 folder, uninstalled and reinstalled. i removed all mods. i created a new save and the problem wasnt present. this issue also isnt present in any of my other saves that i am currently playing so i am at a loss. the only issue is travelling, i am still able to play the household and they all go to work and do what i tell them as necessary. The last time the travel worked was when one of my sims got married to vlad on a newcrest lot and then i moved her and the kid out of my current household into his house. that was a few sim days ago but i dont remember any patches or updates around that time maybe something to do with love struck im not sure. I was thinking the save might be corrupted but im not sure since parts of it are loading. i would attach the save file here but im not sure how to.Game keeps loading
I can not play as the game keeps loading. I want to select my family that I had saved but after I do it keeps loading for ever a nothing happens only loading. I did a game fix several times not working, I dit several times a uninstall and new download but also not working. The ea chat is also not giving any options or solutions. This is now 5 days so 5 days not able to play the game. Please help!!Can't play with different households
Hello, I play the Sims 4 on my ASUS TUF gaming laptop. Since the significant patch update before the Lovestruck expansion was released, I have had issues. After updating my mods in late August/ early September, I could finally play, and I took a break. Now, after starting the game, I'm only able to play with my saved household but unable to load and play with other households within the Sims worlds. Any time I go to save and manage worlds and select another household, either in the same world or different, it just ends up on an infinite loading screen, and I have to do a hard restart. I have checked all my mods, done the 50/50 method, and taken all of my mods/cc out and added them one by one. At this point, I'm at a loss for words and unsure what to do. Has anyone else been though this or is currently going through this?SolvedMy game will let me create a new game but not load into a saved game
Hello all, everytime I go onto my sims 4 and try to load into a saved game it just sits on the blue loading screen for hours, I tried last night to create a new game and see if it would let me do that and it did and I played in that game for hours but I saved it and got off for the night and today tried going back into the one I created last night and it’s again just sitting on the loading screen for hours, it wasn’t doing this until the most recent updates…. I reached out to support and they couldn’t help me so I figured I’d post it on here to see if anyone is dealing with this same issue and if so how did you resolve it? It’s extremely frustrating. I’m playing on windows btw! I also attached a photo of the loading screen that just sits up there for hours.