Sims 4 not able to download
Hi, I hope anyone can help me with this. I got a brand new macbook air m4 and I was just trying to download sims 4. From the ea app, it states that it's not available for purchase and if I go to the website, it doesn't let me proceed to check out. I have tried clearing cache, uninstalling and reinstalling the app, it's not a wifi issue, my laptop has met the required requirements as well. I have talked to an advisor from ea and I already followed their advices and none of it worked for me. Please help me
App consistently disconnect and reconnects
This has been happening for a while now, and it's starting to drive me crazy. When I play my games, the app icon starts bouncing and showing a notification number. This doesn't stop until I bring up the EA app window. On closer inspection, when I first bring up the EA app window, it shows that it's offline, and once I'm on the app, it reconnects, and the icon stops bouncing. I go back to playing my game, and a couple of minutes later, this all happens again. If I ignore it my game will because very laggy. I don't close the app when I'm playing; it's always open, just on a different desktop screen. I can't see any pattern in what causes this to reoccur.
[EA app for PC] Systray menu is displayed behind taskbar. Cannot click "Exit"
Windows 11 23H2 EA app v13.310.0.5823 1. Right-click on the systray icon of the EA app 2. Observe the context menu Actual result: context menu is displayed behind Windows taskbar and you only see "Sign out" menu item. "Exit" menu item is not visible Expected result: context menu is displayed above the Windows taskbar and you can see "Sign out" AND "Exit" menu itemsCan't start the game, as it's telling me need to enter product key
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) Please describe Can't start the game, as it's telling me to enter the product key When did this happen? (dd.mm.yy hh:mm) 06.03.2024 08:00 Summarize your bug Since long time now I having issues with starting Battlefield 3, it's telling me to enter the product key, and then it's telling me that my computer is off... or no connection to the server... I bought this game basically 2 times, but always having this problem. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? I am not sure if You can What happens when the bug occurs? Well, I can't play the game at all What do you expect to see? That it should working I created already a ticket like this, but never hear anything back from You.
Whats up with the EA App character font
Hello Please, hope someone can help. For the last few years when using the \EA App/ the char font has been kinda weird, like spiky, blurry with these floating distorted "objects". To give an example below the characters are not spaced correct, these floating vertical and horizontal things. Its as if there are two language packs fighting with each other. Its difficult to read. The windows desktop chars are set to 100%. The EA app is set to 100% with full sceen, so there "should" be no distorted charcters. Please, could someone help with fixing these mangled font chars, so I can read them without eyestrain. Many thx
Not receiving pre order or deluxe edition DLC
I pre ordered the deluxe edition of Dragon Age the Veilgaurd and have still not received my DLC. It just does not show up in the game. This has been happening since the release of the game in November last year. Does anyone have any idea how this can be fixed? It shows here but does not show up in the game at all. I've completed the game and still nothing.
EA App won’t open on Mac (Error EC:10005 since July 2025)
Issue: I’ve been unable to open the EA App on my MacBook Air since July 2025. Every time I try to launch it, I get the same error message: EC:10005. The app has never opened successfully since then. What I’ve tried: I’ve searched online (and read a bunch previous report made here) and attempted every suggested fix I could find. I’ve been retrying these solutions every now and then since July, but none of them have worked. Here are the solutions I’ve already tried (that I remember of): Cleared the EA App cache Checked the firewall settings Reinstalled the EA App Tried reinstalling with the firewall disabled Tried installing and launching the app on three different Wi-Fi networks Deleted leftover folders in ~ /Library/Application Support/Electronic Arts Performed a full restart of the Mac System information: Device: MacBook Air (2023, M2 chip) Connection: Private Wi-Fi (no VPN) I’ve been trying to fix this since July with no luck, and I’m honestly running out of ideas. I’d really appreciate any guidance to get this fixed.
