I purchased coins packs for PVZ GW2, but I never received them.

On May 24th this year, I bought an Epic Coins Pack and a Modest Coins Pack but they never showed up on my profile. This happened to me before on February 5th 2023, I bought two humongous Coins Packs and three Modest Coins Packs and didn't receive any of them. I made a post of this issue before right here: Plants vs. Zombies Garden Warfare 2 missing coins packs bug. | EA Forums - 10497834.

I would really appreciate it if we can get this problem resolved. If anyone can help me with this, let me know.