Issues with the in-game store
It's recently come to my attention that my in-game store is bugged so that I can't see new packs or datacards that cost crystals in the store. A few weeks back, I was wondering why I hadn't seen the relic packs that cost 500cr in over 4 months, when a guildmate of mine informed me that the packs were currently in store. Sure enough, they had all the packs, while my store was bone dry. In addition to this, I am unable to even see the normal chromium data card packs that should always be in the store. The ship packs for finalizer and raddus show up, but that is the extent of crystal packs that appear for me. I play on both the pc client and android, and neither of them had all the in-store contents that there should be. Has anyone else had this bug in the past and is there a way to fix it? I just want to be able to get relic mats again...47Views0likes7CommentsStill haven't received the LSB I paid for
I posted this before but here's what I'm dealing with (quick recap) I paid for the Jedi Allies LSB last Friday 23 August, received crystals instead I'm a pretty laid back dude so whatever, I tried to buy the LSB again but couldn't, opened several chats to try and fix it but getting help is so confusing and frustrating. Now after repeating all of this information several times in my help chats I get this response: "Hello, Thank you for contacting EA . I hope you are doing well. Please don't worry, we're here to help you. I have checked your account and found that you have received jedi_allies_lightspeed_bundle at 8/23/2024, 3:24:00pm . Should you have any further questions regarding this or any other issues, please do not hesitate to contact us back." Like what do I need to do to actually get help for this f'ing game? I'm beyond irritated at this point, I 100% did not receive the LSB and now I'm being gaslighted? WTF Here's my current LSB characters. Please what does it take to get real help?Solved60Views0likes7CommentsChanging EA Account email breaks connection to game, leaving no way to log in
Hello, I recently changed the associated email with my EA Account, which seems to have broken the connection between my in-game account and my EA Account. Trying to log in via the PC client or even webstore results in errors. I broke the connected to my Google Play account so I could access an old account on my phone while continuing to access my current account via the PC client, which I have been doing for several months with no issues until recently. I have tried contacting in game and EA support, but support has just repeated that I should "log out and back in again" until it gets fixed. Is there an actual solution to this problem, or is my account inaccessible now? I have screenshots of the player ID, the ally code, and proof of purchases for several purchases I made while the account was linked to Google Play. Thanks61Views0likes3CommentsLeviathan question
Hey y'all! So, I've got a guildmate who has an interesting issue that I just recently ran into myself. Someone is our fleet shards has been putting Phantom 2 with their Leviathan. Now Leviathan kit specifies that Sith ships will stun the enemy, but Phantom 2 comes out and still stuns our ships. Also, shouldn't this affect the Mark VI Interceptor? Because it still gets the instakill. Just wondering if anyone knows what this is. Thanks!60Views0likes1CommentPC Version: Client out of Sync
During this TW I already had 3 "Client out of Sync" error with a forced restart. One I can forgive but 3 is way too much. My internet connection is stable and even if there were a short disruption it should not cause that error. Dear CG what is causing that error, how can it be avoided or is that a potential software issue?49Views1like4CommentsLabels Missing - PC Client
My game labels have been broken in the PC Client for awhile. I have done uninstall / repairs both and can't get them to show up. I'm attaching a picture to show what I'm referring to. I'm not sure what to do to get them back and my search have come up short for others w/ the same problem.14Views0likes0CommentsTO DEVS -- Great Mothers vs GAS bug/loop
So, I just thought I'd point out that if you try to use Great Mothers against GAS you get stuck in a partial loop. GM ability removing protection from GAS who meditates immediately Little bit of combat GAS wakes upwith protection and no debuff Repeat 1 - 3 It would be nice if GAS didn't remove a debuff that's supposed to be permanent... Just saying...60Views0likes2CommentsHow do I change language on PC?
Finally I was able to escape my language and play in English on PC, and now all of a sudden it changed also on PC. How do I set English on PC? I already changed the EA app language and it doesn't make a difference and I don't want to change location, because it might change the settings in-game of my refreshes etc. Please let me play in English finally, all the guides and discussions around the game are in English, tell me which parameter to add in the "advanced launch options" or what I have to do to play in a language of my choice, thanks.Solved196Views3likes6CommentsPurchase error on PC Client: "#ref.ALREADY.OWNED"
I have been unable to purchase the new kyrotech pack, with the code "#ref.ALREADY.OWNED" showing. It started last time the pack showed up, when i purchased it once on an Apple device, and when trying to purchase the 2nd on the PC client, it showed up for the first time. This time it doesnt even allow me to purchase it on the Client at all, w the same error. AC: 631-528-2316Views0likes0Comments