TF2 product key disappear from game properties and game runs on trial mode
Hi, folks! I need technical support. I can't play Titanfall 2. I own the game since 2017 but last weekend it started to behave like If doesn't own it. When I try to play it shows "trial" and the message "Purchase Titanfall 2". I realize the product key is missing from game properties. All other games have their own product keys there, even Apex Legends. I tried to fully remove and reinstall both game and EA App, clean all the Titanfall 2 related keys on Regedit, but no success. I believe its an account issue.SolvedUnable to launch game due to "not owning the game"
I've been working with the support to try and resolve this, but they directed me to the forums. I can't launch my Red Alert 3 from my library. I bought the game back when it came out on CD-Rom and added it on Origin as was required. After the update to the EA-app (and I think the launch of the C&C remastered collection). The game no longer is able to download as I get an error messages stating: Which is silly as I'm looking at the CD-Rom lying in front of me. The game doesn't have its own gamehub and the only option under the three dots is to download it, which gives this error. Having down the usual gamut of uninstalling, repairing, cache clearing, restarting etc. The service team couldn't help me further and directed me to post over here. Is there anyone who can help me out?391Views3likes11CommentsWe've canceled the download because you don't own this game.
Trying to install Command & Conquer Red Alert 3 w/ Uprising from the Ultimate collection, i got this message, "You don't have access - We've canceled the download because you don't own this game. To play, go to the Game Hub to get the game." According to EA support, This purchase is too old to help with???? I made the purchase back in 2012. I did EVERYTHING EA asked me about clearing the cache or running the app as admin or even reinstalling the app....I went one step farther and reformatted my computer and I still get that **bleep** error. EA has asked me to be patient while they figure this out. I have the app in my library so that's not the issue. Any support or help would be awesome. CN: 235252261713Views0likes10CommentsI want to transfer my games to my backup account
So because EA used to sell its games only in Origin, I had to buy them there (Battlefield, NFS, Crysis, Dead Space series). But when they returned to Steam, I bought them again in Steam. So my question is: can EA transfer my selected games from my main EA account to my backup account, so I could finally link my Steam account to EA's so my games from Steam won't dissolve in EA App account?36Views0likes1CommentGames missing from my EA library
I had Crysis 2 standard edition, which I bought on a physical disc. Then I bought Crysis 2 Maximum edition in EA Store years ago. So I had 2 separate copies in my library: one from retail, one from digital store. Almost the same story with the NFS Most Wanted 2012 (here I first bought digital standard edition, then bought retail Limited Edition). Also I had Star Wars The Old Republic in my library in which I spent hundreds of hours and dollars. I also had Battlefield 2 Complete Edition, but now it shows, that I only have Special Forces DLC So effectively EA stole 3.75 games from me. I get, that they merged Crysis 2 and NFS Most Wanted. But they did that without my consent. I paid twice for them, so I think I'm eligible for either refund or a key for copies, that they took away from me. Steam never steal or merge anything. There I have for example Fallout 3 with all the DLC and Fallout 3 GOTY edition. No merging [CM - Edited title for clarity]Solved109Views0likes2CommentsRenewed for wrong amount
my membership ends in sept 2026,,they just saiud i had to renew,,i renewed for 3 months they took 39.00 out of my accountD7p bank..for a year..it really wasnt due.why r u ripping mee ofg.. i been a member for 20 years..and they didnt give me gems either for renewing ..rip off oll never tell anyone to join this site..i had 2 sisters and friends from work join here ,,,n ot anymore..plos i know u dont give a <removed> [CM - Edited title for clarity, removed personal info]22Views0likes1CommentCharged for a subscription I don’t have.
Hi there, I have two accounts. I've checked both accounts for EA Play since it still charges me for it, but neither account has it. Could someone help me either find the account that im paying for or stop the payments and get a refund please? Thanks!Solved24Views0likes1CommentEA App won't go to check out screen
When trying to purchase Moola for TS4, I get kicked out of the purchase screen and back to the main menu. I added 200 Moola to my cart, and clicked check out and then the app says I'm offline (I'm not) and forces me back to the main menu of the EA App. I've tried restarting the EA App, clearing the app's cache and uninstalling and doing a fresh install and none of these options have worked. Attached is a screencap I took of the problem happening to me. (I blacked out my debit card info; the black box was not on the screen.)Solved72Views0likes3Comments