Forum Discussion

alyiap's avatar
alyiap
Newcomer
22 hours ago

EA App not connecting to internet

I have been trying to update my sims 4 game, but the app continues to state it cannot connect to the internet. I play using a Mac, and my Mac is connected to the internet. I tried clearing the cache, logging in and out of the app, uninstalling and reinstalling it, and none of it worked. I reached out to the support team via chat and they just told me to report it on the forums. 

3 Replies

  • I have the same problem with bf42 on my PC, I can play a game every now and then but then I get disconnected and I did everything but update my ea app I’ll try it when I’m off work and lyk

  • Same here! So frustrating. With all the money we spend on the game and add-ons, it's crazy not to even be able to play...

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,090 PostsLatest Activity: 7 minutes ago