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Missing refunds
Missing refunds for my purchases. Game constantly does not track wins. Game will disconnect from ea server. I have reported racist and offensive language and ea and xbox have ignored these reports. I will not participate in a racist gaming community. Give me my refundsSolved7Views0likes1CommentWrongfully Banned and had coins stolen by EA
My account was banned on 1/14/25 for “coin distribution”. I never did this. I bought packs and built sets that sold for high market value i had 6 million coins which EA has seized from my account as well as banning my account from the auction house. I have reached out to the “terms of service team” a multitude of times only to get this response each and every time. I am unable to get a resolution and would like arbitration.Solved94Views0likes1CommentGame Reboots PC When it Reaches Splash Screen
Product: Madden NFL 25 Platform:PC Please specify your platform model. Steam - PC What is the AMD or Nvidia Model Number of your graphics card? AMD Ryzen 9 5900X 12-Core Processor (24 CPUs), ~4.2GHz - NVIDIA GeForce RTX 3060 Enter RAM memory size in GB 65536MB RAM Date/time issue occurred 1/16/25 What type of issue do you have? Crash/Freeze Which mode has this happened in? Play Now Summarize your bug When I start the game, it begins to load, gets to the splash screen, then my PC freezes for a few moments, then reboots. No errors. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? No idea. If you can help me get data for you, I'll be happy to grab it. What happens when the bug occurs? PC freezes, then reboots by itself. What do you expect to see? I'd like to see the game load. Last week, this would happen sometimes, but I was able to get the game to load. It looks like I got a Windows update & a Madden update and now it won't load at all. I've tried through the EA launcher & through Steam. I've tried closing all programs and nothing has worked yet. With the introduction of Steam & EA apps, I need some help in gathering data which could be helpful to you. At this point, I don't know where to start checking.Solved129Views0likes2Commentsis MUT team linked to gamertag or ea account?
is madden ultimate team linked to my ea account or my gamertag on xbox? i just got an xbox again and dont rememeber my gamertag password. i do have access to my ea account so i could link it to my new gamertag. will my mut team be there on my new one?Solved102Views0likes1CommentKicked from superstar games if wifi disconnects?
smh the lan cable goes out for a sec and I lose my whole game is this not an offline game mode why do i lose all progress of my game its 2025 why do i need a connection for everything let me just play offline so annoyingSolved193Views0likes10Comments"Our servers cannot process your request at this time, please try again later"
(ONLY HAPPENS WHEN TRYING TO PLAY ROAD TO SUPERBOWL GAMEMODE THAT RELEASED TODAY) I have tried editing my lineup, deleting and making a new lineup, cleaning my cache, restarting my router, installing fresh, etc. I attempted every solution you guys (EA support) has to offer... and was told that my case would be moved to a higher level of support, I was also told to install it on a new pc and reach out if the problem persisted, and i did that and it still unfortunately is persisting. I am not understanding why it is this one specific mode that isn't working, the only thing I could possibly think of is that it's not a mode compatible with PC Madden 25? I have no idea, I am lost.I know it isn't my pc because it doesn't work on the other pc I have, I know it isn't my lineup because I am able to play any other H2H Mode without any issues, leaving me wondering what the heck the issue might be. I know it isn't my internet either because I can play other games and modes just fine like I said. It really is a strange issue, that people unfortunately spanning a few years ago and even as recent as last month have been encountering without any fix unfortunately, it seems that EA does not quite know what the bug is caused by, and it is happening to such few people and in such a big spread of time that it hasn't been solved I don't think. I was able to play for months without encountering any issues, nothing has changed and I have not done any changes, I just woke up this morning expecting to play the new gamemode, and have been nonstop encountering the same error code. I appreciate your attempts to find a solution. I am saddened.Solved423Views0likes7CommentsTOTW Bundle incorrect contents
today on 1/08/2025 at 5;12pm i bought the TOTW Bundle for 8900 points in the madden mut team store, in this bundle theres a pack hat was suppose to contain 2 94s and i was supposed to get the option to choose between the 2 but instead i get only one option and its a zach ertzs 94, so i go in a ea chat for 3 hours and get no help, so just to be ballsy i buy the bundle again and the same happens i get no option and its a zach ertzs [CM - updated thread title for clarity and visibility]Solved322Views0likes11CommentsAll Play modes are locked after update...
Hello together, i got a problem. I updated Madden 25 a few moments ago. Seemed to work fine. But now i have all playing modes deactivated (with a lock symbol left of each option). If i want to open the news i got the message i did not have the rights to open that... I have madden included in my ea play pro subscription... so whats wrong. I never experienced such a problem. Server connection seems established. BR StefanSolved1.1KViews0likes41Comments- 69Views0likes1Comment
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