Recent Discussions
Origin servers inaccessible
Apparently the Origin servers are down (5 Apr 2025 - 09:00 EDT). =/ I've been playing The Sims 4 using Origin for the past week or so with absolutely NO problems. This morning, I was playing in offline mode, and the game crashed hard - I had to reboot my Mac. After rebooting, I relaunched The Sims, and Origin displayed an error message: Origin servers temporarily unavailable Apologies for the inconvenience, we're currently unable to retrieve your list of games. Please reload and try again. I was hoping to be able to play until the 17th when Origin shuts down for good. It's disappointing that it's ending like this - I've been playing the Sims on my Mac since it came out in 2000, and have spent a LOT of money on DLC/Expansions over the years. It's absolutely ridiculous that The Sims runs flawlessly on my machine, but the EA app won't run because I use High Sierra... and now it appears that Origin has shut down 2 weeks earlier than scheduled. Oh well - 25 years was a good run.
Origin not working...
I still use Origin on my mac, because I don't have the new iOS to support the EA app. My issue is that Origin is stuck on the "Connecting to Origin..."-window, and it won't open, no matter how long I leave it loading for. I've tried to un- and reinstall Origin, shut down my mac, Troubleshooter... Nothing is working. My wifi is fine, I don't know what to do, I just want to play Sims!!! Please help me:(((
EA/Origin charging me $$ no opt out even with rep
[I can provide documentation of all statements below] I haven't used EA games since August 2023. I was notified by my bank [BOA] that there was a $39.99 charge from EA/Origin. "PURCHASE 03/08 EA *ORIGIN.COM HELP.EA.COM CA " I promptly contacted EA/Origin to opt out. I was told it was a "Steam" issue. It is not, I have documentation from Steam verifying that fact. EA/Origin is firm saying they did not charge me [see bank quotes above] and I have the chat transcript to demonstrate their denial. I have filed fraud claims with my bank and the FCC [it is illegal NOT to provide an Opt Out option]. Anyone have similar problems? Resolved? I am going to be put in a position to close the BANK account so they don't hit me again. I cannot locate the charge on their website even though it processed through my bank. I will update this post after I upload all the documents with confidential data blocked to a web blog. EA does not have customer service.
Cannot delete EA PLAY PRO version of Titanfall 2 from Origin game library
My EA account has purchased Titanfall 2 Deluxe Edition on Steam and Titanfall 2 Standard Edition on EA (as shown in Attachment1), and I am also a member of EA PLAY PRO. When I installed Titanfall 2 from Steam, the Origin client automatically upgraded the EA Titanfall 2 Standard Edition to Titanfall 2 Deluxe Edition. When I selected the Titanfall 2 Deluxe Edition icon on EA, I right-clicked it and there was an option to delete it from the game library (as shown in Attachment2). After clicking it, a dialogue option to delete only this game from the game library appeared (as shown in Attachment3). Following the prompts, the EA Titanfall 2 Deluxe Edition should be deleted from my game library, but nothing happened. Is this a bug in the program? Or is it supposed to be this way?
Can't open EA app or Origin on macOS
I get the following messages when I try to open Origin to access the Sims 4: Cannot start because required game data is missing or damaged. Please repair or reinstall the game via Origin. [85262c58:29f00e76:00000000:00000000] I can't access the games at all on my macOS without Origin and I can't download the EA app because it won't run on macOS Sequoia and Origin won't run on macOS Sequoia. So, I have no access to the games that I paid for and EA hasn't ensured that all Sims 4 users will or can have access despite the planned changeover from Origin.
My origin won't open and I don't know what to do.
For contact I have a MacBook Air Mojave version 10.14.6. Every time I try to open Origin to play the sims it gets stuck on the small rectangle loading screen. I've tried to download the restarter, but when I go to click on the link from an EA help page it says "Access denied". I've cleared my browser cache and restarted my laptop, Ive tried to repair it, and force quit. But I can't update my laptop because I don't have enough storage. nor can I download the EA app. Im currently trying to get an actual gaming laptop. But even if I do I don't know how to access my packs and stuff and switch it over to my new laptop, or onto the EA app. I don't wanna lose them and have it be a waste of time and money someone please help me.
Origin stopped working before close date
Hi all! I am hoping someone could help me with the Origin app, because EA Support is not sure what to do. The Origin app is set to stop working on Mac in April this year. I have an older model computer, so am unable to download the EA app. For some reason though, the Origin app has stopped working as well. The app will open but the pop-up will just say "Connecting to Origin" for hours. I tried to use the "Reset Origin" tool, but it keeps saying access denied. Has anyone had this issue? I'd appreciate any and all help!Origin stopped opening before close date
Hi all! I am hoping someone could help me with the Origin app, because EA Support is not sure what to do. The Origin app is set to stop working on Mac in April this year. I have an older model computer, so am unable to download the EA app. For some reason though, the Origin app has stopped working as well. The app will open but the pop-up will just say Connecting to Origin for hours. I tried to use the Reset Origin tool, but it keeps saying access denied. Has anyone had this issue? I'd appreciate any and all help!
origin won't open in mac
Hi everyone. Ive been trying to open origin for the past 2 days now and I can't get it to work. It's been working fine for years but suddenly doesn't? Ive deleted the app and redownloaded it, deleted de cache, ran first aid of Macintosh, checked for hidden updates on the activity monitor, ran the origin reset tool, reset the actual computer... nothing has worked. It's stuck on this screen and doesn't do anything. Im on Mac 10.13.6, late 2013. However on my MacBook Air macOS 14.5 it does open. Any suggestions as to what's wrong? The app did open yesterday morning but ever since updating the sims 4 it hasn't opened again. Could it be the new massive update? Thanks in advance.
