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Complete Support - Origin
Welcome to the complete support page for Origin. Click on any of the below categories to find information about the problem that you are experiencing: Account Billing & Purchasing Connection Customer Support Origin Origin Client Error Codes Origin Installer Error Codes Security Origin Access Important: contact support directly for any account or security related issues that require changes to your account. Account Linking and Moving Accounts Linking a Console ID Banned Account Changing Account Information Delete EA Account Minor Accounts Billing & Purchasing Refunds and Cancellations Origin Payment Error Codes Fraudulent Charges Warranty Order History and Status Where to Buy EA Games Connection Connection Troubleshooting Advanced Connection Troubleshooting - PC Advanced Connection Troubleshooting - MAC Advanced Connection Troubleshooting - Xbox Advanced Connection Troubleshooting - PlayStation Open TCP and UDP Ports Online Login Unavailable Checking Server Status Customer Support EA Help EA Help Twitter Origin Report Cheating Backup and Restore Games Install via Disc Clear Origin Cache Manually Uninstall Origin Origin In-game Origin Error Reporting Change Language Settings Conflicting Programs Operating System not Supported Great Game Guarantee Origin Errors MFPlat.dll Missing MSVCP and MSVCR Issues 0xC000007B Origin Mac Missing Games and Expansions Stuck Download or Installation Security Guide to Maintaining Account Security Lost Security Question Lost Authenticator Login Verification Hacked Account Reset Password Setting a Security Question How to provide Proof of Purchase Origin Access Manage your Origin Access Membership Upgrade to Premier with Origin Access Playing games using Origin Access Origin Access bugs and issues Get Origin Access Origin Installer Error Codes Error Code Solution 1 Solution 1 3 Solution 1 6 Solution 1 9 Solution 1 Solution 2 10 Solution 1 11 Solution 1 14 Solution 1 Solution 2 19 Solution 1 20 Solution 1 Solution 2 Note: If you have an unlisted solution to an error message, please tag me in the relevant thread or send me a private message so I can add the solution. Origin Client Error Codes Error Code Solution 196613:0 196613:200 Solution 1 196620:0 Solution 1 Solution 2 327682:0 Solution 1 327683:0 Solution 1 327684:1 Solution 1 Tip: use the Answers HQ search function before posting a new question. You can also search this specific page by pressing Control + F on your keyboard.
Origin Client - Update to Chat, and VoIP Sunset
UPDATE: to accompany Origin's VoIP sunset the "Voice" menu in-client is no longer functional. This menu will be completely removed from the client in an upcoming Origin update. During January 27-30 we’re updating Origin’s chat service. Chat will still be available during this time, but Origin Beta players will not be able to see and interact with non-Beta players. If you want to continue chatting with your friends during this time, you can opt-in/out of the Origin Beta as follows: While in the client, select Origin -> Application Settings In the Application tab, scroll down and turn on/off Participate in Origin client betas Selecting Origin -> Exit, and restart Origin for the changes to take effect With this update we’re also able to deliver a long-requested chat feature – stay tuned for more info! Additionally, on January 31 we’ll sunset Origin’s VoIP service. This means voice chat will no longer be supported in-client. However, you will still be able to use in-game voice chat with your friends in EA games, and 3 rd party titles that support this option.