Recent Discussions
origin won't open in mac
Hi everyone. Ive been trying to open origin for the past 2 days now and I can't get it to work. It's been working fine for years but suddenly doesn't? Ive deleted the app and redownloaded it, deleted de cache, ran first aid of Macintosh, checked for hidden updates on the activity monitor, ran the origin reset tool, reset the actual computer... nothing has worked. It's stuck on this screen and doesn't do anything. Im on Mac 10.13.6, late 2013. However on my MacBook Air macOS 14.5 it does open. Any suggestions as to what's wrong? The app did open yesterday morning but ever since updating the sims 4 it hasn't opened again. Could it be the new massive update? Thanks in advance.
Origin Not Loading
I played Sims 4 on my Mac last week, and it worked fine. Prior to all this, I kept up on the Origin updates. When I went to play last night, Origin wouldn't load. It continues to say that it is loading, but makes no progress on it (see pic). I have tried the following: I updated my computer (macOS Catalina version 10.15.7) and restarted. I have also cleared the cache. I looked into the Origin reset tool, but it comes up with the error message (see pic). I am pretty bamboozled. What should I try next? Any advice would be GREATLY appreciated.
What’s going to happen with the ea app and old macs?
Hi all, this isn’t so much a big or issue but a general question. I have a 2014 MacBook Air that can’t update passed high sierra 10.13.6 so I can’t download the ea app, I’m also not in a position to buy a new laptop at the moment, what’s going to happen to my games? Is there any way I can still access them after April 2025?Re: [Mac] Origin not connecting
Please help! Nothing has worked for me. Running Mojave 10.14.6 Intel core i7 32 GB (500 GB SSD) So, I built a hackintosh about 4/5 years ago and haven't had any issues, it's been perfect for running games on Mac. The last couple of days I've noticed Origin getting stuck on the 'connecting to origin' message and won't even go as far to generate the sign-in page. I've tried everything I can find in the EA Forum, I've turned my privacy verification in my EA Account ON and OFF again, I've ran diagnostics, cleared the cache, reset the DNS cache, booted in safe mode, check network connections, checked the graphics card, force quit everything in Activity monitor, changed permissions, everything. I created a new user account on my Mac to test it, and Origin works perfectly on that account, so I know it's nothing to do with the network or graphics. It seems to be something related to my original Mac user account but I'm not sure what. I haven't booted it in a month or so, haven't downloaded any new programmes or changes any kexts etc. I was very reluctant to uninstall and reinstall as lots of people said that doing so broke it completely. But I was completely out of ideas. Cleared all the folders, nothing left to do with Origin on my drive, uninstalled it reinstalled it, and nothing. Still the same message. If I try to run Sims 4 without opening Origin first, it shows a message saying 'application Sims 4 cannot be opened', but generates an empty Origin box as if it was loading the game library. I'm really lost and I don't know what else to do. I've never had an issue like this before, and certainly never had an issue that has lasted this long. I'm not sure how it can be a problem related only to my original Mac user account. Still, I don't want to use the second account I created, as I partitioned the SSD when I built the model, and that account doesn't seem to show any folders from the partition that has all the game applications on it (no idea where origin is saved to on that account, it just works). Because of the way it's built I can't just reinstall the version of OS. Does anyone have any other suggestions? I have so many legacy saves, I can't lose them ☹️ Thank you
Will origin continue to work on Mac devices 10.13.6 and/or older?
Moving into April 2025, the origin app is being replaced by the EA desktop app, an announcement which is very much apparent throughout the origin app. As a Mac 10.13.6 user what does this mean? I'm unable to download the EA app due to the age/capability on my device, so will origin continue to work on older devices? There isn't much outlined regarding this and I'm worried that the packs/games that I have paid for will no longer work.Origin wont launch
Just started having this issue yesterday where origin is stuck at the "connecting to Origin" screen once it's first opened. It'll just sit there and load nonstop. My mac book is too old to move to the EA app and I don't have this issue with other game launchers like steam. Is there any possible way I can fix this? Is there a way to contact EA for help?[ANNOUNCEMENT] Origin shutdown & How to update your macOS for the EA app
How to update your macOS for the EA app Learn how to update your Mac operating system (macOS) to optimize your gaming experience with the EA app. Origin shutdown In April 2025, Origin will shut down, as Apple has stopped supporting 32-bit software. If you use Origin, you’ll need to upgrade to the EA app, which requires macOS Catalina 10.15.5 or later. If you need help, learn how to: update your Mac download and install the EA app. If you’re using Origin on PC, learn how to update your PC. Will your account and games transfer to the EA app? Yes, your account and games will transfer to the EA app. Log in to the EA app with the same account you use for Origin. When you log in, any games you had on Origin will be ready to play. Any game that lists in-game hours in Origin will list the same hours in the EA app. Saved data on your Mac will also transfer. We can’t promise that mods will transfer to the EA app. Check with mod creators to see if your content can be transferred. If you think something’s missing in the EA app, contact us. Will you have to redownload your games? If you’re updating your current device to a compatible operating system, you won’t need to redownload your games. If your current device can’t be updated to meet the minimum requirements, you’ll need to switch to a newer device and redownload your desired games. Anything that isn’t saved in the cloud must be manually transferred. What to check before updating your Mac operating system Before you update your macOS to use the EA app, there are a few things you should do first. Check which macOS your device is using Before updating, find out which macOS your Mac is currently running. The EA app is available for all players using macOS Catalina or later. If your Mac device is running a macOS that’s older than Catalina, you’ll need to upgrade it to use the EA app. Keep in mind that your device’s ability to update to a newer macOS will depend on the model of Mac you own. Before trying to update to the minimum macOS needed for the EA app, check if your Mac device is compatible with the required macOS. For more details on which Mac devices can use the latest macOS upgrades, check out this Apple Support article. Backup your Mac If you need to update your macOS to use the EA app, consider making a backup first. Backing up your Mac device before installing a major update allows you to restore your data and settings if anything goes wrong. Free up space on your Mac Make sure you have enough space to download and install the required macOS update. Follow these steps to find out how much storage space is available on your Mac device. How to update your Mac operating system To update your macOS on a compatible Mac device, use Software Update, or install it manually. Visit Apple Support to learn more about the latest version of macOS, and how to upgrade. Want to play your favorite EA games on PC instead of Mac? Download the EA app for Windows, and learn how to update your operating system for the EA app. Learn more on our website at https://help.ea.com/help/ea/ea-app/update-mac-operating-system-for-ea-app.Origin shutting down, can't download the EA app?
Hello, wondering what my options are as I've just seen the popup in origin that the app will shut down in April of next year. My mac can't update to Catalina, which means that I can't download or use the ea app. aside from spending a grand I don't have on a new computer, what am I supposed to do here?The Sims stuck repairing in the queue
Hi! I opened my Origin for the first time in a year or so but it won’t let me launch The Sims 4 because it says the game and all of the expansion packs are stuck in the queue for repair. But I’ve had my computer sitting for two hours now and not a single percentage of progress has been made on any of the items in the task manager. It won’t let me open the game or cancel the repairs in the manager. I’m using a Mac. Any support would be appreciated 🙂
