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Anonymous's avatar
Anonymous
10 years ago
Solved

Launcher will not open

As recently as Feb 18, at 5 PM Eastern time, I had no problems logging in.  At some point starting later that day, my launcher has refused to open at all.   Attempting to open it produces the usual user account control "do you want this program to make changes..." dialogue.  Clicking "yes" does not result in the launcher opening.  Both the launcher and the game have full privileges in my antivirus (Zonealarm security suite, version 14.1.048.000).  Running fixlauncher doesn't solve the problem.  Launcherrepairutility doesn't help, either.   Downloading and running a fresh swtor_setup didn't fix it.  Deleting my swtor folder from appdata didn't fix it.  Deleting my patch folder didn't work, either.  Attempting to run the launcher from a clean boot (Windows 7 64 Bit) still doesn't result in the launcher actually appearing.  Reinstalling the directx and vc redists didn't help.  I'm at a loss. 

  • Anonymous's avatar
    Anonymous
    10 years ago

    Update!  I ran the cleaner tool again, reinstalled the older version of Zonealarm, and the launcher is now working!   I guess something in that newest version just screws with SWTOR and persists unless completely removed.  I will contact Zonealarm about this, see if they can patch the issue or something.  In the meantime, I'll just be very cautious while using the less-recent version.  Thank you all for your help and advice!

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