Forum Discussion

2 Replies

  • Sherilaine's avatar
    Sherilaine
    6 years ago

    Thank you for your reply. Unfortunately, I am unable to even open those websites. It is not an issue with my browser and I am able to open most other sites with no issue but for some reason EA and Origin will not even open in a browser.  It's odd because some things will load, like this page but other things, mainly under help.ea.com or help.origin.com will not load at all. I've tried on multiple browsers and even tried to load them on my iPhone. 

    I have done everything in all of those checklists that I am able to do. I have uninstalled an reinstalled origin, I do not have any proxies, firewall is temp disabled, the origin reset tool will not open, etc.  

    I am a bit frustrated because it seems that it is just me, boo!!!! 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago

    @Sherilaine 

    It's not just you 🙂 Is Safari your default web browser? If not please change it to be the default by going into System Preferences > General and choosing it from the drop down menu next to Default web browser.

    Next clear just the cache in Safari:

    1. Open Safari and go to Safari > Preferences > Advanced and check the box at the bottom next to Show Develop menu in menu bar.
    2. Close the Preferences window and then click on Develop in the menu bar then Empty Caches