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EA_Solaire
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3 years ago

Re: After new update April 2023 now when i try to load my game...

Hi @kygirl4christ,

So sorry to hear about your save files! If you have an active PlayStation Plus membership, you can try restoring these save files from your online cloud storage to see if it's saved there as well- however that data might be corrupt and unusable also, but I'd recommend checking just in case so you don't lose that 7 year save file. 

In order to download your save files from your online cloud storage, please follow these steps:

  1.  From the main menu of your PS4, head to Settings-> Application Data Management-> Saved data in Online Storage-> Download to System Storage
  2. Select The Sims 4, and then the file you would like to download, and select Yes to overwriting the system storage file

1 Reply

  • kygirl4christ's avatar
    kygirl4christ
    3 years ago

    Thank you will try that when i can unable to pay for Playstation Plus right now have missed work some from recent sickness and cannot afford it at rhe moment. Thank you though!

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