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JNRowan's avatar
3 years ago

Need to restart after pausing.

Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest
What expansions, game packs, and stuff packs do you have installed? Get famous, cats and dogs, get to work, island living, cottage living, neighborhood stories, jungle adventure, get together, city living, seasons, snowy escape, vampires, vintage glamour, Halloween stuff, paranormal.
Steps: How can we find the bug ourselves? Pause the game for 5 minutes
What happens when the bug occurs? Nothing works properly, no one will obey your commands like no one will even go to work. Toddlers won’t get fed.
What do you expect to see? I expect things to works as they should.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Please fix the issue I have to restart every time I pause my game.

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there @JNRowan,

    Is the game fully freezing on you, or are your Sims just not responding to your commands? 

  • JNRowan's avatar
    JNRowan
    3 years ago

    They don’t respond to any commands, it’s also like the game wants to freeze and crash yet it doesn’t; I have to try to save sometimes it won’t allow me to save due to a glitch. I have many saves labeled glitch. It’s just so annoying because I can’t even play for an hour at a time, go to the restroom and come back to continue. I have to save and restart. Or my kids will get taken away or they miss work or they just won’t do literally anything.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @JNRowan 

    Are you getting an error code, like Error Code 0, or Error Code 22 with your saves? 

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