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CommishLawWonder's avatar
CommishLawWonder
New Hotshot
4 months ago

Gallery gone! Game won't go online!

I don't even know what to say without triggering anyone, but the Gallery is not working! I can't connect! The ToS has ruined everything! I may have to do a Corporate Garbage Can video on this problem, because nobody at EA is willing to help an autistic out!

9 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi CommishLawWonder​ 

    Are you seeing a specific error message when trying to use the Gallery, or does it not appear at all for you? 

    Has your account been actioned by the Terms of Service team? 

  • greendragonrivy's avatar
    greendragonrivy
    Seasoned Newcomer
    3 days ago

    I have this same issue, its like its no connecting when my Xbox is connected to the internet. 

  • TeeyaBeeya18's avatar
    TeeyaBeeya18
    Seasoned Newcomer
    3 days ago

    I'm having problems to get online with my PS... smh

  • I’m also having this issues where I can only get access to the library and not the gallery on my PS5

  • Idaliarats's avatar
    Idaliarats
    New Adventurer
    2 days ago

    This is also happening to me so I can’t claim any of the event awards that I’ve been spending all day doing as it keeps saying need to be online 

  • Happening to me as well on the PS4. Internet works perfectly fine, and my game is updated

  • ankefrueh1997's avatar
    ankefrueh1997
    Seasoned Newcomer
    12 hours ago

    Same. I'm not logged into my EA Account and it won't even give me an option to. I have no online features EXCEPT for the limited content I got being available. I can't use the online part of the gallery because there's not even an option to. I can't claim my even rewards so I can't finish it either, since I need the swimsuit.

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