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jpkarlsen's avatar
jpkarlsen
Hero (Retired)
7 years ago

Re: Apex Verifying Game files

What does the error say? And are you talking about Apex Legends instead of the Sims 4?

4 Replies

  • theedwill2019's avatar
    theedwill2019
    7 years ago

    “An unexpected error has occurred. Please try again in a few moments. Error: -4:504.”

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    And are you talking about Apex Legends?

  • holger1405's avatar
    holger1405
    Hero+
    7 years ago

    @theedwill2019 

    I moved your thread to the Apex board.

    From the error code I would assume a connection or account issue.

    In this case you should contact EA directly. If you are not from the US change the country in the top right corner.

    If you have trouble with the contact attempt look at this guide. 

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