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10 Replies
i play apex on pc and since few days as soon as I login my internet gets cut off I tried playing other games and even downloaded heavy bulk files but still the internet is stable. it just happens when I logged into apex legend
- @EA_Kent https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ me have to this problems and this solve it out. TY have a nice day
- EA_Kent4 years ago
Community Manager
Nice, thank you for letting me know it helped! 👍
I have some problem now, my internet crashes after launch Apex.
try https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ but did not get the effect- EA_Kent4 years ago
Community Manager
Hi @Zentreid,
Have you had the chance to try any other troubleshooting since this started happening? If so, what have you already tried so far? I just want to make sure we can avoid repeating any steps if we can help it.
Thanks!
- @EA_Kent
steps from url https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ and I tried to change DNS settings with flushdns command (google and cloudflare) its all.
I lose my internet connection after lunch Apex every time ☹️ - EA_Kent4 years ago
Community Manager
Nice, thank you for letting me know that helped!
The issue is still happening. Are you truly working or just pretending to do? I BET you are doing NOTHING.
Same, i join a game and in 2 mins or so all my net went down, router shows no error lights after a min returns. All seems well doing tests, but when try to play again it repeats, feels like DDos attack or something. Have not similar issue with any other game. 600 MB do/up fiber for info.
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