Re: Apex won´t start, r5apex.exe problem

Thanks for your instructions, I will try that tomorrow, when I’m home again. 

In my setup before the crash, I had no issues installing origin or playing Apex, I had win 10 too and no work on visual c++, that’s confusing me extrem because I don’t see the cause. 

I indeed installed origin straight after the drivers, no special attention to the visual c++ versions. 
Then I installed all the missing old versions that didn’t came with windows, I then uninstalled them all and used all-in-one runtimes to surely get them all together. After I single installed 2017 I got origin installed. 

I got the newest graphic and audio driver, BIOS is up to date, Ethernet installed itself with windows and yes I don’t have a chipset driver, because AMD doesn’t offer one for me and the web said I don’t need one. 😅

I will try you solution tomorrow evening and keep you up to date. 

The C ++ versions are required for games. For example, if you install Apex, some versions of C ++ will be installed automatically. For some reasons, this doesn't work as well. It is better to install c ++ directly from Microsoft, as described in my guide, before a games installs its own stuff.

Hey, 

so i uninstalled all versions of visual c++, downloaded the 2 files that you linked me to and after installing i rebooted my PC and repaired Apex.

Sadly it reacted like before, the blue bar loaded and nothing, no error, just the origin page with apex in front.

Then i uninstalled both, Apex and origin, during installing origin, i had no errors, that's a good progress, but i still cant run Apex (with no error).

I added my dxdiag log file.

I also downloaded origin and apex on my laptop with win 10 home, i did nothing on the visual c++ things, and its running with no issues... how can a computer with freshly installed windows 10 pro, have this problems? Im a lil sad 😞

Ya i know this video already, did that multiple times ☹️

@Finnnya 

Look at this post -> https://dotesports.com/apex-legends/news/pc-players-report-issue-with-antivirus-software-detecting-malware-in-apex-legends-files 

A user said: "“My avast removed the r5apex.exe and the game wasn’t launching”, maybe this is your problem as well.

When exactly the game crashes with the r5apex.exe error?

But maybe there is a bigger problem with your ssd right now.

You can try this ->

Ways To Repair Bad Sectors

To repair the bad sectors using the inbuilt tools might be the most effective way to deal with bad sectors on hard drives.

Method #1 To Fix Bad Sectors on Windows 10/8:

• Click on the This PC option and right-click on the drive that you suspect is affected.
• Now select Properties.
• Now click on the Tools tab and select the Check button.

Hey guys, 

its fixed now...

I did what he said in this video:

https://www.youtube.com/watch?v=VJcw_M5NJsY

and i also un-installed all of my visual c++, removed origin and apex, rebooted my computer, then installed origin and apex.

Apex is running now and it installed the needed visual c++... i didnt load anything for it.

I dont know what of this two solutions worked, but its working now for me 🙂

Im so glad :D

Thank a lot for that support and help, i hope maybe someone can profit too from this thread.

Where do I uninstall c++ ?

In settings -> Apps and then choose what you wanna remove. 
choose visual c++ and remove it, I needed to remove all versions. 

Well this doenst seem to be a permanent fix...

I was able to play on that day, but the next day i couldnt... i just downloaded spotify, nothing else changed...

then it suddenly startet again and today it wont neither... i cant help me anymore.

Hey @Finnnya. 

Have you tried running the Windows System File Checker to see if that makes any difference for you? If there is an issue with missing or corrupted system files that might help. 

For more details on how to run it check out the Microsoft Support website. Let me know how it goes when you've got a chance. Thanks!

/Kent