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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Apex Legends black screen 720p Do you have a solution?

Hey @WhoAteMyLife

Does it matter if you have the game set to fullscreen or windowed fullscreen? Does it still show up the same way? 

/Kent

13 Replies

  • The screen is too small. It makes me not good at playing. Maybe because I do this: https://www.youtube.com/watch?v=E20TptYTBoM&t

    Because I'm considerate of my teammates Which I have to be a hindrance, for example, low FPS, computer freezes and I can't see the enemy (this one I might be simpleton -_-')

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @WhoAteMyLife 

    If you edited something in the videoconfig file that might be why this is happening. Have you tried repairing the game in Origin to test and see if that helps at all? If you right-click on Apex Legends in the Origin Library you should see a Repair option when the menu comes up. 

    Let me know how that goes when you have a chance to give it a try. 

    /Kent

  • 1. Yes. I edited something in the videoconfig file

     1.1 "setting.cl_particle_fallback_base" default is 3 but now is 0

     1.2 "setting.cl_particle_fallback_multiplier" def is 2 now is 0

     1.3 "setting.mat_forceaniso" def 1 now 0

     1.4 "setting.mat_picmip" def 2 now 4

     1.5 "setting.csm_enabled" def 1 now 0

     1.6 "setting.csm_coverage" def 1 now 0

     1.7 "setting.csm_cascade_res" def 512 now 0

     1.8 code for autoexec

    mat_picmip 4 stream_memory "0" csm_enabled 0 fog_enableskybox 0 mat_screen_blur_enabled 0 mat_forceaniso 0 shadow_enable 0 shadow_maxdynamic 0 shadow_max_dynamic 0 shadow_depth_dimen_min 0 shadow_depth_upres_factor_max 0 r_decals 0 particle_cpu_level 0 cl_ragdoll_maxcount 0 cl_particle_fallback_multiplier 0 cl_particle_fallback_base 0 noise_filter_scale 0 mat_mip_linear 0 mat_disable_bloom 1 mat_shadercount "0"

     1.9 advance launch options: +exec autoexec

    2. "Have you tried repairing the game in Origin" Yes. I tried it not works

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @WhoAteMyLife 

    Have you tried reverting the changes you made to the config file to see if that makes any difference at all? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @HeaggeN 

    I'm not sure what you mean. Are you having the same issue as the OP in this thread? Did you also make edits to your config file? 

    /Kent

  • @EA_Kent Yes!! I have the same problem with black bars at 1024x768 resolution before you remove the commands mat_letterbox_aspect_goal
    mat_letterbox_aspect_threshold worked normally, now I'm having to play with black bars!
  • I even formatted my pc and installed the apex again and logged in to see if I could put it in full screen and nothing! everything default!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @HeaggeN 


    Ah, I see what you mean. Are you using a 4:3 aspect ratio? 

    /Kent

  • yes! is the native of my monitor is 4: 3, for forcing me to use 16:9 this is bugging my resolution and I have this damn black bars

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @HeaggeN 

    Gotcha. 

    There was a patch earlier this year that disabled full-screen for 4:3 aspect ratio. We've received a lot of feedback on this since it happened and will continue forwarding it along to the Apex Legends team, but unfortunately I haven't heard any updates on of this change will be reverted in the future. 

    /Kent

  • this game really has several problems, every season a bug happens, i see my fps falling more after this last update, i did everything to stabilize my fps formatted my pc installed apex again, optimized my windows all * you can think of I did only see the game dropping, problem with falling fps, input lag, lags, 4: 3 resolution that was disabled, it seems that everything turned into hell, I did you game respawn to stop giving answers in the topics thinking that the pc of others that are the problem, I follow this game from the beginning, for these are the problems that the developer has to take the attitude of fixing or that game will be left behind, do something that improves the performance of the apex!!

  • @EA_Kent Thank you very much for being worried and trying to help me. Although I may disappear (I mean, I haven't answered some questions) in my hurry. I have reinstalled Windows 10 specifically for playing Apex Legends.