Community ManagerFirst, secure your account using the following info:
https://help.ea.com/en-us/help/account/secure-hacked-ea-account/
You can then use the steps detailed at the following link to report this issue.
https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/
Thanks.
i got a same problem. i played Apex 2 weeks ago and yesterday i wanted to play and i saw that my account was banned. i think my account has been hacked
Community ManagerYou can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
My account was hacked while I was away, I suspect an old friend out for revenge by getting into my home computer and using my accounts. I'm scared that I will never be able to play battlefield or apex again. Do I have other options besides EA's awful support system? What can I do? How to I prove it wasn't me? What can I do?|
Edit: I have found only 1 case on this site saying they got unbanned and it required them to continue asking for over a month and to repeat their request several times in order for anything to actually be done. Is this my only option?
I was just mentioned in a reply but I can't access the reply? What just happened?
Community Manager
