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9 Replies
- EA_Kent4 years ago
Community Manager
Thanks! I appreciate that.
One thing that stood out to me in the DxDiag was an entry for MSICPUService.exe crashing under the diagnostics section. I'm curious if there might be something happening with the MSI Command Center that could be related to the CPU usage issues you've been seeing.
Have you checked to see if there might be an update for Command Center to see if that helps?
- @EA_Kent I that that's a red herring; I was messing around with overclocking etc.
I've tried not running Command Center and my game still hits 100% on a regular basis. There is no update to Command Center for my motherboard unfortunately.
Prior to this update I had no CPU issues, it was always stable. - EA_Kent4 years ago
Community Manager
Gotcha, thanks!Did you try starting your PC up in a Clean Boot to see if that makes any difference? You can find more info on how to set one up at the EA Help website. Once you've had the chance to give it a shot please let me know how it goes. Thanks!
- @EA_Kent That didn't improve anything and actually made my Windows 11 load up in an error state (my PIN functionality was no longer available even though I hid all the Windows services and it broke my audio service too)
Updated for the new release and I'm still hitting 100% constantly. - EA_Kent4 years ago
Community Manager
I see, thanks for giving it a shot.
Before this started happening did you make any changes to your page file settings in Windows or anything like that?
- @EA_Kent No changes at all.
- EA_Kent4 years ago
Community Manager
Got it, thanks!
Have you checked to see if there might be any updates for your BIOS? I've seen a few cases where a BIOS update can help with similar issues.
If you're able to give it a shot please let me know how it goes. Thanks!
- @EA_Kent Unfortunately since my motherboard isn't that new anymore there aren't any updates for it anymore. The BIOS is up to date as much as it can be along with all other drivers.
- EA_Kent4 years ago
Community Manager
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