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XHelperZ's avatar
XHelperZ
Hero+
3 years ago

Re: Unlink steam account from my EA account

Heya @23131551ad 

Steps on how to unlink your Steam account can be found in this EA Help article

You won't be able to unlink it again for 6 months once you relink a new steam account to it.

Keep in mind that unlinking your Steam account can result in permanent data loss, where you can lose in-game content such as Legends, Skins, Heirlooms and so forth.

Personally I wouldn't recommend doing it unless you do have a good reason to do so, just make sure you're aware of the risks.

5 Replies

  • 23131551ad's avatar
    23131551ad
    3 years ago

    I tried before but it didn't work because there's no "unlink" button but only a "link" button for steam. But if I click the "link" button to login in steam account. It shows "The account has already linked to XXX(the old steam account), which meas the old steam account is still linked. How could I do>? 

  • 23131551ad's avatar
    23131551ad
    3 years ago
    @EA_Lanna I see. Anyway, could somebody help me now for the problem above? The "EA help article" doesn't work. There's no "unlink" button but my EA account is still linked to the old steam account. I have no way to unlink them....
  • 23131551ad's avatar
    23131551ad
    3 years ago
    The "EA help article" doesn't work. There's no "unlink" button but my EA account is still linked to the old steam account. I have no way to unlink them....
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @23131551ad,

    No, we aren't able to look into these cases on Answers HQ. Your best bet is to get in touch with the support team directly. They'll take a look and let you know if they can help you out from there.

    -  EA_Lanna

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